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RapidCents Online Ordering for Restaurants RapidCents RapidSells

Is your restaurant paying high commissions for food delivery apps? Is it eating into your profits? Skip the conventional commissions and enjoy a more affordable online food ordering platform with RapidCents.

RapidCents vs Uber Eats

How RapidCents compares with one of the most popular food delivery apps – Uber Eats.

Features

RapidCents

Uber Eats

Pricing

3.90% + 0.95¢ per transaction

25% - 35% per order

$10,000 Monthly sales fee

$390 + transaction fee

$3,000 - $3,800

Customer Details

Yes

Only names are provided

POS

Available

Not available

Software Access

Complete access

Partial access

Integrations

Yes

Yes

Custom API

Yes

No

Virtual Terminal

Yes

No

*Mobile app is available at extra cost

Features You Will Love

Increase Your Online Sales

With RapidCents, you can reach a wider range of customers who are ready to buy from you. All you have to do is sign up with us and we will take care of the rest.

Get your products delivered quickly with an average delivery time of only 30 minutes. Simply pack the products for one of our drivers to pick it up and deliver. It’s as easy as that.

Our customers love RapidCents.

Magda Subramanian

RapidCents has been a great asset for my online business. It was easy to set up and there are zero hidden fees.

Graça Dawn

I'm so glad I chose RapidCents to help me set up my online payment gateway. It's been a great experience and I haven't had any issues.

Filip Symphony

RapidCents is an excellent tool for any online business. It's user friendly and the setup process is quick and easy. The fees are also very reasonable, making it a great value for the money.

Aisultan Adila

I'm so glad I found RapidCents. It's a great way to streamline my online payments and makes it easy for my customers to make purchases. The customer service is also top notch.

Amita Oliver

I have been using RapidCents for my online business for a few months now and it has been great. The setup was simple and the costs are very reasonable. Highly recommend this service to anyone who needs an online payment gateway.

Angelina Karol

RapidCents is a great online payment gateway for my business. It was easy to set up and the cost is very affordable. I would definitely recommend this service to anyone who needs an online payment gateway.

Demetra Sela

I recently started an online business and needed a payment gateway. RapidCents was the perfect solution for me. It was easy to set up and the cost was very affordable.

Miyoko Neda

RapidCents helped me get my online business up and running quickly. The setup process was straightforward and the cost was very reasonable. I'm very satisfied with the service.

Sadi Diana

I was looking for an online payment gateway for my business and I found RapidCents. It was easy to set up and the cost was within my budget.

FAQ .

Will I be charged for cancelled orders?

You will not be charged for cancelled orders. In case an order had been cancelled and yet you were charged, you can easily issue a refund through RapidCents restaurant online ordering dashboard.

What to do if the order has been fufilled but the payment has not been received?

In most cases payments are processed instantly. But in cases where there is a delay, we recommend waiting for one business day to see if you receive the payment. Contact our support team if you did not receive your payments within the aforementioned timeline.

Unable to view customer information on the restaurant online ordering system

We ensure that customers provide their contact information before they can place an order. If you encounter a situation where no contact information are available, please get in touch with us immediately.

Can I decline an order once I accept it?

Yes you can decline an order if you accidently accepted it in the first place. The customer will be refunded for the order. You can easily do this through your online ordering system.

How to contact RapidCents support?

There are multiple ways to get in touch with our support team. You can call our toll free number : +1-844-957-2743 or email us at [email protected]. You an also submit a form through our contact page.

I am unable to login to my RapidCents restaurant online ordering dashboard

There are multiple reasons why you are unable to get access to your account;

  • Wrong email or password.
  • Restricted access by the admin account.
  • Account under review/not activated yet.
  • Multiple failed login attempts.

In any case, we will assist you in gaining access to your account. Just get in touch with us.

Why does my product images get rejected?

Please adhere to these guidelines for ensuring the acceptance of your uploaded menu photos:

Image Requirements:

1. Each image must accurately portray a single item from your  menu.
2. The item should be positioned in the center of the frame, avoiding placement in the corners or outside the frame.
3. Aim for an aspect ratio between 5:4 and 6:4 for optimal presentation.
4. Ensure that you either own the images or have the necessary rights to use them.

Image Restrictions:

1. Images should not depict more than one item. For instance, a menu photo featuring pizza should exclusively display pizza, not a combination of pizza and hamburgers.
2. Avoid the inclusion of individuals in the images, except for hands.
3. Images should be clear and properly focused, without any blurriness.
4. Prevent strong shadows or inadequate lighting in the images.
5. Present a sanitary environment in the images, avoiding dirty surfaces, packaging, plating, or used cutlery.
6. Exclude logos or watermarks, with the exception of those found on food items your store offers or on packaging/plating. Profane logos or text are not allowed.
7. Keep the images devoid of any text or words.

Image Rights:

1. Make sure that the images you submit do not infringe upon anyone else’s rights.

File Requirements:

1. Accepted file formats include jpg, png, and gif.
2. The image size should not exceed 10 MB.
3. The image height should be within the range of 440 to 10,000 pixels.
4. The image width should fall between 550 and 10,000 pixels.

By adhering to these guidelines, you’ll enhance the chances of your uploaded menu photos being approved for use.

What are the prohibited items?

The following items are not permitted:

1. Nicotine and tobacco products, including vaping items, chewing tobacco, rolling papers, ZYN products, and hookahs.
2. Medical equipment and prescription-required devices.
3. Aerosols.
4. Nutritional hemp and CBD in any form.
5. Cannabis, its derivatives or by-products, and related accessories.
6. Delta-8 products.
7. Drug paraphernalia.
8. Herbal controlled substances like kava and kratom.
9. Weapons.
10. Shark fin soup.
11. Fireworks.
12. Firearms.
13. Fire starters.
14. Hazardous materials.
15. Live animals.
16. Pipe screens.
17. Regulated foods.
18. Prescription drugs or medications.
19. Pornography.
20. Adult toys and content.
21. Specific over-the-counter medications.
22. Endangered species.
23. Lottery tickets.
24. Alcohol (unless eligibility criteria for alcohol sales on the  platform are met).

How to update my menu?

You can update your menu easily through your restaurant online ordering  dashboard.

Why was my menu item removed?

At RapidCents we want you to make and sell a diverse set of culinary items. But there are certain restrictions on what can be sold through our platform. Any menu item that does not comply with the list of prohibited items will be removed.

Online Payment is now a piece of cake.

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