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NewChargeback Protection + Fee Intelligence for high-volume merchants. Get a savings analysis and a review of your dispute handling.See how it works
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Chargeback Protection + Fee Optimization

See how it works: high-volume merchants get automated dispute evidence, interchange optimization, and real-time savings visibility.

See how it works

Orders direct, not through a marketplace

Take restaurant orders directly, without a marketplace commission

Online Ordering lets a restaurant take pickup and delivery orders from its own page instead of a marketplace. The restaurant publishes its menu, modifiers and availability windows, customers choose a time slot, payment is collected when the order is placed, and RapidCents reports orders beside in-store sales. For businesses in Canada, confirm delivery options, currency and settlement on your account.

  • Your menu, your page
  • Orders land at the kitchen
  • Paid before preparation
Restaurant online-ordering checkout on a laptop and phone beside a RapidCents terminal.
A guest pays a restaurant order online through RapidCents, with the same kitchen still running a terminal for walk-ins.
  • PCI DSS Level 1
  • SOC 2 Type II
  • Canadian support
  • Interchange-plus available
  • All major cards: Visa, Mastercard, Amex, Discover, UnionPay, Diners Club & Interac Debit

Who it's for

  • Restaurants

    Direct orders without marketplace commission.

  • Cafés and counters

    Pickup ordering to shorten the queue.

  • Multi-location groups

    One ordering experience across sites.

Core capabilities

  • Menu publishing

    Publish items, modifiers and availability windows.

  • Pickup and delivery

    Offer either or both with time slots.

  • Order routing

    Orders arrive where the kitchen can act on them.

  • Payment on order

    The order is paid before preparation starts.

  • Reporting

    Online orders report beside in-store sales.

How it works

  1. Publish your menu and set availability.

  2. Customers order from your page for pickup or delivery.

  3. Payment is collected when the order is placed.

  4. The order routes to the kitchen.

  5. Online orders report alongside in-store sales.

Dashboard and reporting

Transactions, deposits and exceptions visible in the RapidCents merchant dashboard.

Watch how it works…Try it, edit values and click buttons

Merchant dashboard

Today
$4,218
Deposits
$12,482
Disputes
2 open
In-person
$842
Online
$1,104
Virtual terminal
$392

Demonstration data only

Integrations

  • Merchant dashboard

    Every transaction, deposit and exception lands in one dashboard.

  • APIs and webhooks

    Connect the product to your own software with REST APIs and signed webhooks.

  • Partner connectors

    Certified connectors for common POS, ERP and commerce platforms.

Security

  • PCI DSS Level 1

    Processing runs on PCI DSS Level 1 audited infrastructure.

  • Tokenization

    Card data is replaced with tokens, keeping raw credentials out of your systems.

  • Role-based access

    Permissions and audit trails control who can see and do what.

Implementation

  • Discovery

    A Canadian specialist reviews how your business gets paid today.

  • Configuration

    Accounts, users and settings are prepared before you go live.

  • Testing

    Run test transactions and confirm reporting before cutover.

  • Launch and support

    Go live with training materials and post-launch support.

Pricing

  • Transparent pricing

    Pricing depends on volume, card mix and configuration. Fee Check compares your current statement before you commit to anything.

Cards, currencies and settlement in Canada

What a RapidCents account in Canada accepts, the currencies it settles in, and when the money arrives.

  • Cards and methods accepted

    Visa, Mastercard, American Express, Discover, UnionPay and Diners Club cards from any country, plus Interac Debit, Apple Pay, Google Pay and EFT/PAD bank payments, on one merchant account.

  • 137+ currencies, settled in CAD or USD

    Process in CAD, USD, EUR and 137+ currencies, and deposit payouts directly into your Canadian CAD bank account or your Canadian USD bank account, so USD sales are not converted twice.

  • Next-business-day funding and reconciliation

    Batches close nightly and deposits arrive the next business day, based on cut-off times and eligibility, with deposit-level reporting in one RapidCents dashboard.

Questions about Online Ordering

Is this a marketplace?

No. Orders come through your own page, so there is no marketplace commission on the sale.

Can I offer pickup only?

Yes. Pickup, delivery or both can be enabled with time slots.

When is payment taken?

At the time the order is placed, before preparation begins.

Do online orders show in my reporting?

Yes, alongside in-store sales in the same dashboard.

Do I need a website before I can take online orders?

No. The menu is published as your own ordering page and the payment runs on RapidCents hosted checkout, so a full storefront build is not a prerequisite. Share the page as a link or a QR code.

How does an order actually reach the kitchen?

Orders route to where the kitchen can act on them rather than sitting in an inbox somebody has to watch. With Restaurant POS in the same account, online orders and dine-in service report together at day end.

Can I control what is orderable and when?

Yes. You publish the items, modifiers and availability windows, and you offer pickup, delivery or both with time slots, so customers cannot order a dish the kitchen is not making at that hour.

What does it cost compared with a marketplace?

A marketplace takes a commission on each order; ordering from your own page does not. What remains is card processing on the payment, priced interchange-plus: interchange and card network fees at cost, plus your RapidCents markup, stated in your Fee Schedule, and fees for equipment or services, if applicable.

Can several locations share one ordering experience?

Yes. A restaurant group can run one ordering experience across its sites, and online orders report beside in-store sales in the RapidCents dashboard, so online and counter revenue are read together.

Take the next step

Talk to a RapidCents specialist

RapidCents Fee Check reads a processing statement and shows interchange separately from the markup. Upload a statement for an instant breakdown, or open a merchant account and start accepting payments on one account.

  • No obligation
  • Canadian payment specialists
  • Secure statement upload