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Security
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We Take Security Seriously.
At RapidCents, we take security seriously. We prioritize safeguarding sensitive information, so you can remain focused on growing your business with peace of mind.

Stringent audit and inspection processes.
We are committed to upholding the highest standards of compliance in the industry. Our dedicated team of in-house developers, systems engineers, and security administrators are continuously subject to rigorous audits, testing, and inspections to ensure our security protocols remain uncompromised.
Our systems and security team.
RapidCents’ systems and security team are committed to safeguarding all data stored on and transmitted through our servers. Our firewalls and servers are equipped with Intrusion Detection (IDS) and Intrusion Prevention Systems (IPS) to screen incoming traffic and ward off malicious actions. Our systems and security team regularly update company systems and can swiftly address any major security flaws by applying patches. Furthermore, our servers are hardened in accordance with the most current security guidelines to maximize system security.
Monitor and review.
RapidCents’ security system is equipped with firewalls that feature both an Intrusion Detection System (IDS) and an Intrusion Prevention System (IPS) to protect against both active and passive threats. The systems continuously monitor network traffic for any signs of suspicious behavior, abnormal traffic, or malicious coding, and will prevent any potential vulnerabilities from being exploited. In addition to firewalls, all servers in our environment must also have IDS and IPS installed locally to detect and alert system administrators of any unusual activity, as well as inspect any attack data if it occurs. If any suspicious activity is identified, the IPS will take the necessary measures to protect the servers. Furthermore, alerts will be sent to the RapidCents security team for ongoing monitoring and review.
Up to date.
Our RapidCents system and security team regularly update our servers and networks appliances to ensure all software is up to date. In the event of any major vulnerabilities being identified, patches are applied without delay to maintain the highest levels of compliance. All updates are meticulously logged as part of our change-control policies.
Trusted by Merchants.
Thousands of merchants trust RapidCents to secure the payment and personal information of their customers, allowing them to shift large portions of their data security and compliance scopes away from their business. Our Card Vault, RapidCents.js, hosted payment pages and developer API functionality provide the necessary tools to ensure secure data storage. We ensure the safety of this data by keeping it separate from web servers, providing our merchants with peace of mind. With RapidCents, you can trust that your sensitive data is in good hands.
Automated daily backups.
We are dedicated to providing our merchants with the highest level of business continuity. To that end, our databases are backed up daily to safeguard against data loss, corruption, theft, and destruction. These backups are conducted both between data centers and offsite, to ensure that the data is always protected.
Data.
Our database architecture is designed to ensure optimal uptime and load balancing for the storage of transaction, cardholder and merchant data. To ensure data security, sensitive cardholder data is securely stored for up to 24 months of inactivity. Furthermore, data between merchants is logically separated and inaccessible, while all merchant data access by authorized RapidCents staff is logged. For an added layer of security, customer and merchant data is kept separate from the RapidCents web servers, in accordance with our PCI-DSS compliance requirements.
Access.
RapidCents takes the security of its data and systems seriously, implementing robust access controls. This includes the use of VPNs to access all internal systems, controlled user roles and multi-factor authentication. We also maintain a comprehensive audit trail of all network access and activity through local and centralized logging. Internal office networks are kept separate from RapidCents platform environments, with no wireless access, and are only accessible by employees who are physically connected to the network. VPNs provide secure remote access to a limited selection of systems, while safeguarding company data and servers.
Highest levels of security.
RapidCents mandates multi-factor authentication for all staff and merchants accessing our systems. This security measure is essential to ensure compliance and uphold internal requirements.
Robust password protocols.
RapidCents employs rigorous password protocols to safeguard its users. Our software settings guarantee that passwords are always intricate, regularly updated, and securely hashed and salted. Furthermore, users are prohibited from reusing their last 13 passwords.
Firewall rules.
Our server environments are equipped with firewalls featuring deny-all policies as the default setting. All incoming and outgoing connections must be approved and added as new firewall rules in order to be granted access.
Physical access control measures.
We ensure our cloud-data center providers have comprehensive security measures in place, such as 24/7 onsite surveillance and restricted physical access for key personnel that require multi-factor authentication, including biometrics.
Advanced Encryption Standard.
RapidCents utilizes the Advanced Encryption Standard (AES) with 256-bit keys to ensure the utmost security of all sensitive merchant and cardholder data. To meet PCI compliance standards, all fields containing sensitive cardholder information such as name, card numbers, expiry dates and cardholder addresses (for AVS) are encrypted when stored. RapidCents does not store card-verification-values (CVV), PINs, EMV or mag data.
Best possible uptime.
RapidCents is dedicated to providing maximum uptime for our networks and merchants. To achieve this, we have implemented a robust infrastructure, featuring redundant virtual environments across cloud-based data centers, with service providers that utilize industry-leading practices such as backup power generation and dual-path power distribution systems. Additionally, our architecture is designed to accommodate rapid scaling of compute resources to manage peak demand and ensure reliable, speedy service delivery to our merchants.
Encrypted during transit.
RapidCents requires TLS version 1.2 connections to its servers, using a limited set of strong cyphers, in order to guarantee the encryption and integrity of data in transit. We have deactivated outdated standards such as SSLv3, TLSv1.0, and TLSv1.1 to ensure the highest level of security.
Highest security standards.
RapidCents is a Level 1 PCI-DSS compliant service provider, adhering to the highest standards of data security. We undergo rigorous on-site audits, vulnerability scanning, penetration testing, and inspections to ensure our compliance with the Payment Card Industry Data Security Standard (PCI-DSS). Additionally, we follow the security practices prescribed by the National Institute of Standards and Technology (NIST) to maintain the utmost levels of data security.
In-house developers.
RapidCents employs a highly skilled team of in-house programmers who develop all our systems and applications. By creating the applications internally, we are able to guarantee that they meet our stringent security protocols. Additionally, our team can collaborate with Quality Assurance and security personnel to swiftly identify and address any potential issues.
Secure coding guidelines.
Our highly-skilled developers are trained and regularly updated on the latest secure coding guidelines, including those set by the Open Web Application Security Project (OWASP). By developing all applications in-house, we are able to maintain stringent control over coding standards, source codes, and deployment cycles, ensuring the utmost security for our clients.
Regular penetration testing.
RapidCents employs regular penetration testing to detect any potential network, system, and application vulnerabilities and verify that unauthorized access or other malicious activity is not possible. Our security team and third-party professionals conduct these tests, and any identified vulnerabilities are promptly addressed by both our systems and development teams.
Internal and external scans.
RapidCents is committed to security and compliance, regularly scanning its networks and applications to identify potential vulnerabilities. To meet regulatory requirements, RapidCents conducts both internal and external scans, with external scans conducted by Approved Scanning Vendors (ASV).