Legal
The policies, terms and compliance documents that govern RapidCents services. Each document states the date it takes effect and the date it was last revised.
Documents
RapidCents Services Agreement
The RapidCents Services Agreement: fee disclosure box, payouts, chargebacks, reserves, security interest and personal guarantee. No early termination fee.
ExploreAcceptable Use Policy
The businesses RapidCents will not process for, those that need written approval first, the conduct rules every merchant follows, and what a breach triggers.
ExplorePrivacy Policy
How RapidCents collects, uses, shares, retains and protects personal information, your rights under PIPEDA and Quebec’s Law 25, and how to exercise them.
ExploreCookie Policy
Cookies on the RapidCents websites: the strictly necessary, analytics and marketing consent categories, the six items it sets, and how to withdraw consent.
ExploreAccessibility Statement
The RapidCents accessibility statement: the WCAG 2.2 Level AA target, what has been implemented, how conformance is tested, and how to report a barrier.
ExploreElectronic Communications Consent
Electronic communications consent: what RapidCents delivers through the Dashboard and by email, when a notice is deemed received, and how to get a paper copy.
ExploreDeveloper Terms
RapidCents Developer Terms: API credential issuance, no secret keys in client code, sandbox use and rate limits, webhook verification, and PCI DSS scope.
ExploreData Processing Addendum
The RapidCents Data Processing Addendum: where RapidCents is a processor and where a controller, subprocessors, transfers, breach notice and audit rights.
ExploreSubprocessors
What a subprocessor is, the categories RapidCents engages, the due diligence required before one is engaged, and how to get the list or object to a change.
ExploreVulnerability Disclosure Policy
The RapidCents vulnerability disclosure policy: what is in scope, the safe harbour for good-faith research, testing that is out of bounds, and how to report.
ExploreKnow Your Customer and Anti-Money-Laundering Policy
What RapidCents verifies before and after opening a merchant account: business identity, beneficial owners, sanctions screening and ongoing monitoring.
ExploreRefund and Cancellation Policy
How to refund a customer through RapidCents: to the original card, what a refund costs, when the credit reaches the cardholder, and how to close an account.
ExploreTrademark and Brand Usage Policy
How the RapidCents name, logo and APPIE may be used: the uses that need no permission, the uses that need written permission, and how to report misuse.
Explore
