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Chargeback Protection + Fee Optimization

See how it works: high-volume merchants get automated dispute evidence, interchange optimization, and real-time savings visibility.

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Fee Check

Hardware for every lane

Reliable payment terminals for counter, mobile and smart lanes

A payment terminal reads the card at the counter or in the field. Rivo terminals accept chip, contactless and PIN debit over Ethernet, Wi-Fi or LTE, and with an active SIM a sale moves onto cellular when Wi-Fi is unavailable. Refund controls and a location lock sit on the device. For businesses in Canada, confirm models and methods.

  • Countertop, mobile and smart terminal options
  • Contactless, chip and PIN debit acceptance
  • Connected reporting and remote device management
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RapidCents Rivo Go flagship terminal on a counter.
The RapidCents Rivo Go on a counter, the flagship of the Rivo line of countertop, mobile and compact card terminals.

The Rivo Go, taking a payment

A live walkthrough of the terminal's own flow, rebuilt screen by screen from the real device: start a sale, charge $100.00, take the tap.

Rivo Go · Live demo

  1. HomeTwelve back-office apps and the sales dock
  2. New saleThe amount is keyed in on the terminal
  3. Charge $100.00Tap, chip, swipe, manual entry or payment link
  4. Customer tapsContactless card presented to the reader
  5. ApprovedSettled into the merchant dashboard

Accepted inputs

  • TAP
  • CHIP
  • SWIPE
  • MANUAL
  • LINK
Display
Full touchscreen POS
Case
Impact silicone with corner bumpers
Stand
Integrated wedge, counter-ready
Flow
Sales, tips, pre-auth, refunds, void
Rivo Go in a blue case, angled on the counter with the RapidCents POS on screen.
The RapidCents Rivo Go in its blue silicone case, angled on the counter, showing the RapidCents mark on the printer housing and the full-touch POS on screen.
Rivo GoThe Rivo Go in its impact silicone case, with the RapidCents mark on the printer housing and the full-touch POS on screen.

Animated teardown of the Rivo Go terminal. As the page scrolls, the device separates into its layers: the blue silicone case and touchscreen, the structural frame, the main board carrying the payment processor, the battery, and the rear housing. The sequence ends with the processor and the battery labelled.

Inside the Rivo Go

Scroll to pull the terminal apart: the payment core, the battery and everything between, layer by layer.

The Rivo Go separated into its layers, with the payment processor and the battery labelled.

  • 01 / Assembled

    Built for a counter

    Rugged on the outside, and the same device whether it sits on a counter or goes to the table.

  • 02 / Layers

    Every layer, built for payments

    Reader, antenna, board and power separate cleanly. Nothing in the stack is filler.

  • 03 / Core

    Universal semi-integrated system

    Payment core, NFC and secure element live on a single board, so the sale never leaves the device.

  • 04 / Power

    Powerful battery, dual connectivity

    All-day power with Wi-Fi and cellular held side by side. The sale goes through either way.

Inside the Rivo Go

Scroll to pull the terminal apart: the payment core, the battery and everything between, layer by layer.

Scroll to disassemble
  • EMV-certified devices
  • SOC 2 Type II
  • Remote firmware updates
  • Same-day replacement options
  • Canadian warranty support

Who it's for

  • Retail stores

    Fixed lanes need fast contactless and reliable receipt printing during peak hours.

  • Restaurants

    Tableside mobile terminals reduce congestion at a shared counter terminal.

  • Multi-location operators

    Standardize hardware across sites with centralized device inventory.

Core capabilities

  • Contactless and chip

    Accept tap, dip and swipe with EMV fallback messaging for staff.

  • Tip adjust on device

    Customers add tips on screen before PIN or signature when required.

  • Receipt options

    Print, email or SMS receipts from supported terminal models.

  • Batch management

    Close batches manually or on schedule with exception reporting.

  • POS integration

    Semi-integrated and fully integrated lanes with certified partners.

  • Automatic cellular continuity

    When Wi-Fi is not the path, a Rivo terminal with an active SIM moves the authorization onto cellular on its own. Staff do not change a setting, and the customer does not wait. The sale continues on the SIM.

  • On-terminal health check

    The terminal reviews its own path: whether Wi-Fi is carrying traffic, whether an active SIM should take the authorization, whether the connection responds, and whether a restart will keep the terminal responsive. In most situations it completes that adjustment itself, confirms the path and returns to the sale.

  • Refund controls on the device

    Refund fraud is a refund that was never a genuine sale. Every RapidCents terminal applies controls that stand between that refund and the merchant account, so a refund has to be genuine before it leaves the device.

  • Location lock

    When the merchant turns it on, the terminal authorizes only inside a set radius of the business. Outside that radius it locks, including when the terminal is taken from the premises, so it stops taking payments.

  • Multi-carrier SIM

    The SIM is not a Bell card, a Rogers card or a Telus card. It is a universal SIM that attaches to the strongest signal available, whichever carrier that is. Five terminals in one business can each sit on a different network at the same time, one on Bell, one on Rogers and one on Telus.

How it works

  1. Share your lane layout, volume and connectivity preferences.

  2. Receive a terminal recommendation and transparent device pricing.

  3. Devices ship pre-provisioned to your merchant account.

  4. Staff complete a short activation and test transaction.

  5. Transactions appear in the dashboard with device-level detail.

Terminal workflows by environment

  • Fixed checkout lane

    Countertop terminal with printer handles high-volume retail queues.

  • Pay-at-table service

    Mobile terminal with LTE follows servers across the dining room.

  • Curbside pickup

    Staff initiates amount on terminal; customer taps card at the vehicle.

  • Smart lane upsell

    App-enabled terminal surfaces loyalty prompts and inventory lookups.

Dashboard and reporting

Transactions, deposits and exceptions visible in the RapidCents merchant dashboard.

Watch how it works…Try it, edit values and click buttons

Merchant dashboard

Today
$4,218
Deposits
$12,482
Disputes
2 open
In-person
$842
Online
$1,104
Virtual terminal
$392

Demonstration data only

Integrations

  • Clover and Lightspeed

    Semi-integrated payment flows with item-level detail from POS.

  • Standalone mode

    Key-entered or amount-only mode when POS integration is not required.

  • Multi-location dashboard

    Track terminal status and last batch close by location.

Works with Payment Terminals

Capabilities on the same account, so the parts below connect without a second integration or a second contract.

Security

  • Encrypted key injection

    Devices receive keys through secure remote injection.

  • Tamper-evident hardware

    EMV L1 and L2 certified readers protect card data at capture.

  • Remote disable

    Lost or stolen devices can be deactivated from the dashboard.

Implementation

  • Site survey

    Confirm counter space, power and network at each lane.

  • Device selection

    Match countertop, mobile or smart models to each use case.

  • Provisioning and ship

    Terminals arrive linked to your merchant ID.

  • Staff training

    Quick-start guide for sale, tip and batch close.

Pricing

  • Device and processing, priced separately

    Terminal hardware is priced separately from processing, which is interchange-plus: interchange and card network fees at cost, plus your RapidCents markup, stated in your Fee Schedule, and fees for equipment or services, if applicable.

Cards, currencies and settlement in Canada

What a RapidCents account in Canada accepts, the currencies it settles in, and when the money arrives.

  • Cards and methods accepted

    Visa, Mastercard, American Express, Discover, UnionPay and Diners Club cards from any country, plus Interac Debit, Apple Pay, Google Pay and EFT/PAD bank payments, on one merchant account.

  • 137+ currencies, settled in CAD or USD

    Process in CAD, USD, EUR and 137+ currencies, and deposit payouts directly into your Canadian CAD bank account or your Canadian USD bank account, so USD sales are not converted twice.

  • Next-business-day funding and reconciliation

    Batches close nightly and deposits arrive the next business day, based on cut-off times and eligibility, with deposit-level reporting in one RapidCents dashboard.

Questions about Payment Terminals

Which terminal should I choose?

Countertop for fixed lanes, mobile for tableside or field, smart when you need apps on device.

What happens when Wi-Fi is not the path?

With an active SIM, the terminal moves the sale onto cellular by itself. Staff do not switch networks. The health check confirms that path and can restart the terminal when that is what keeps it responsive. If there is no Wi-Fi and no cellular path at all, store-and-forward still depends on the device and its configuration, and your advisor confirms what applies to your account.

How does the terminal treat a refund?

Refund controls sit on the device. A refund that was never a genuine sale has to clear those controls before it leaves the terminal and reaches the merchant account.

What happens if a terminal leaves the business?

With location lock turned on, the terminal authorizes only inside the radius set around the business. Outside that radius it locks and stops taking payments.

Can I buy or lease hardware?

Both options are available. Your advisor will outline total cost of ownership.

How are firmware updates handled?

Updates deploy remotely during low-traffic windows with minimal staff action.

What do I need in the store before a terminal will work?

A power source and a network connection. Countertop models take Ethernet, with Wi-Fi beside it. A Rivo handheld with an active SIM moves the sale onto cellular on its own when Wi-Fi is not the path. If the lane is integrated with a POS, the register and the terminal need to reach each other on the same network. Encryption keys are injected remotely, so nothing cryptographic is configured on site.

Can I use my own terminal from another processor?

Usually not. Terminals are cryptographically keyed to a processor, so a device from another provider cannot simply be repointed at RapidCents. Your advisor will confirm whether your model can be re-injected, and otherwise recommend the closest equivalent device.

How is terminal hardware priced against processing?

Separately. Hardware is quoted on its own and can be bought or leased, while card processing is interchange and card network fees at cost, plus your RapidCents markup, stated in your Fee Schedule, and fees for equipment or services, if applicable. The agreement has no fixed term.

How do I check a terminal during a shift?

The dashboard shows terminal status and the last batch close by location, and a lost or stolen device can be deactivated from there. The terminal also checks itself: its health check reviews the connection and can keep authorizations on an active SIM or restart the device when that keeps it responsive.

Do all terminals accept the same payment methods?

Largely, yes: the range accepts chip, contactless and Interac debit at every customer touchpoint, and reads tap, dip and swipe with fallback messaging for staff. What changes from model to model is the rest: a receipt printer at fixed lanes, LTE for tableside and field use, and apps on smart terminals.

Related products

Industries that run on Payment Terminals

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RapidCents Fee Check reads a processing statement and shows interchange separately from the markup. Upload a statement for an instant breakdown, or open a merchant account and start accepting payments on one account.

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