NewChargeback Protection + Fee Intelligence for high-volume merchants. Get a savings analysis and a review of your dispute handling.See how it worksDetails
Chargeback Protection + Fee Optimization
See how it works: high-volume merchants get automated dispute evidence, interchange optimization, and real-time savings visibility.
A compact terminal with a tactile PIN pad for checkouts that need real buttons
Rivo Link is for businesses in the USA. Branded-model buyer seeking compact hardware with a physical keypad; differentiate model ergonomics from network or bank-payment promises. The sections below separate the workflow, the control and its limit, and the account facts to confirm before you rely on them.
The RapidCents Rivo Link is a compact terminal with a colour screen above a physical backlit keypad, for PIN debit and credit at the counter.
The RapidCents Rivo Link is a compact terminal with a colour screen above a physical backlit keypad, for PIN debit and credit at the counter.
The keypad
Real keys, for the customers who want them
Some people will not enter a PIN on glass, and some staff key amounts faster than they can read a screen. The backlit pad has dedicated accept and cancel keys you can find without looking, which is the whole argument for it.
The RapidCents Rivo Link is a compact terminal with a colour screen above a physical backlit keypad, for PIN debit and credit at the counter.
The screen
One amount, one instruction
The colour display shows what is owed and what to do next, and nothing else. On a small device that restraint is what keeps a queue moving.
The RapidCents Rivo Link is a compact terminal with a colour screen above a physical backlit keypad, for PIN debit and credit at the counter.
The size
Goes where the sale is
It fits one hand, which matters at a table, a window or a market stall more than any specification does. The smallest of the three, and the one that leaves the counter most often.
The other RapidCents terminals
Same platform, same pricing, same dashboard. The choice is about the hardware.
All major card brands: Visa, Mastercard, Amex, Discover, PIN debit
Who it's for
Counters that want real keys
Customers who will not enter a PIN on glass, and staff who key faster than they read.
Table-side and curbside
A one-hand body that goes where the sale is.
Trucks, windows and market stalls
Compact enough for a service window with no counter to spare.
Core capabilities
Tactile PIN pad
A backlit keypad with dedicated OK and cancel keys, so customers enter a PIN with confidence and staff key amounts without looking down.
Guided colour display
The amount due appears in unmissable type, then animated prompts guide the tap or the insert, which is how double charges get avoided.
Tap, chip and swipe
Full EMV and contactless support on a device that fits one hand.
Wi-Fi and 4G
Wi-Fi, with the sale moving onto an active SIM on its own when Wi-Fi is not the path.
Digital receipts
Digital receipts and on-screen prompts take paper out of the exchange.
Remote key injection and fleet management
Keys are injected remotely and the fleet is managed from the dashboard.
PCI PTS certified
PCI PTS certification and EMV Level 1, 2 and 3, with point-to-point encryption.
On-terminal health check
The terminal reviews its own path: whether Wi-Fi is carrying traffic, whether an active SIM should take the authorization, whether the connection responds, and whether a restart will keep the terminal responsive. In most situations it completes that adjustment itself, confirms the path and returns to the sale.
Refund controls on the device
Refund fraud is a refund that was never a genuine sale. Every RapidCents terminal applies controls that stand between that refund and the merchant account, so a refund has to be genuine before it leaves the device.
Location lock
When the merchant turns it on, the terminal authorizes only inside a set radius of the business. Outside that radius it locks, including when the terminal is taken from the premises, so it stops taking payments.
Multi-carrier SIM
The SIM is not a card locked to AT&T, and it is not a card locked to T-Mobile. It is a universal SIM that attaches to the strongest signal available, whichever carrier that is. Several terminals in one business can each sit on a different network at the same time.
How it works
The Rivo Link arrives pre-provisioned to your RapidCents merchant account.
Unbox it, charge it and connect it to Wi-Fi or 4G.
Run a test sale so staff learn the keypad before a queue forms behind it.
Take the first live sale, with the amount on the display and the customer tapping or inserting and entering the PIN on the keys.
Close the batch; the sale settles and appears in the merchant dashboard.
Dashboard and reporting
Transactions, deposits and exceptions visible in the RapidCents merchant dashboard.
Watch how it works…Try it, edit values and click buttons
Merchant dashboard
Today
$4,218
Deposits
$12,482
Disputes
2 open
In-person
$842
Online
$1,104
Virtual terminal
$392
Demonstration data only
Integrations
Merchant dashboard
Every transaction, deposit and exception lands in one dashboard.
APIs and webhooks
Connect the product to your own software with REST APIs and signed webhooks.
Partner connectors
Certified connectors for common POS, ERP and commerce platforms.
Security
PCI DSS Level 1
Processing runs on PCI DSS Level 1 audited infrastructure.
Tokenization
Card data is replaced with tokens, keeping raw credentials out of your systems.
Role-based access
Permissions and audit trails control who can see and do what.
Implementation
Discovery
A payment specialist reviews how your business gets paid today.
Configuration
Accounts, users and settings are prepared before you go live.
Testing
Run test transactions and confirm reporting before cutover.
Launch and support
Go live with training materials and post-launch support.
Pricing
Transparent pricing
Pricing depends on volume, card mix and configuration. Fee Check compares your current statement before you commit to anything.
For businesses in the USA
A direct answer for a business in the USA: the workflow, the limit, and what to confirm next.
The payment workflow
A practical view covers US counter or service window where staff and customers use a physical keypad. Show the verified amount, supported card flow and receipt process. Compare the compact model with Rivo Go and Rivo Touch using actual dimensions, controls and workflows rather than broad best-device claims. Confirm eligibility, presentment currency, settlement currency and the enabled payment methods on the USA merchant account before quoting them. An illustrative amount is an example, not a fee or a funding promise. Rivo Link does not, by itself, prove delivery or win a dispute.
The problem and the limit
Record keypad/PIN privacy, tamper checks, provisioning and remote-management controls. Verify security certifications and supported debit configurations. Physical keys alone do not establish accessibility certification or acceptance of every PIN-debit network; keep those claims separate and evidenced. Confirm eligibility, presentment currency, settlement currency and the enabled payment methods on the USA merchant account before quoting them. An illustrative amount is an example, not a fee or a funding promise. Rivo Link does not, by itself, prove delivery or win a dispute.
What to confirm
Before you rely on this, confirm the US model, approved methods, Wi-Fi/cellular options, receipt delivery, fees and replacement terms. Distinguish supported cardholder verification from Canadian Interac language. In practice, account enablement and operating restrictions, avoiding claims that mobile connectivity works everywhere. Confirm eligibility, presentment currency, settlement currency and the enabled payment methods on the USA merchant account before quoting them. An illustrative amount is an example, not a fee or a funding promise. Rivo Link does not, by itself, prove delivery or win a dispute.
Questions about Rivo Link
What does the Rivo Link accept?+
Tap, chip and swipe, with full EMV and contactless support. The PIN is entered on the physical backlit keypad rather than on glass.
What happens when Wi-Fi is not the path?+
With an active SIM, the terminal moves the sale onto cellular by itself. Staff do not switch networks. The health check confirms that path and can restart the terminal when that is what keeps it responsive. If there is no Wi-Fi and no cellular path at all, store-and-forward still depends on the device and its configuration, and your advisor confirms what applies to your account.
What happens if it gets dropped?+
The Rivo Link is a compact handheld and does not carry the drop-resistant silicone armour of the Rivo Go. Where terminals get dropped regularly, ask about the Rivo Go. A damaged Rivo Link is replaced through your advisor.
How is a terminal replaced?+
Your RapidCents advisor arranges it, and the turnaround, the shipping and the treatment of a damaged unit are worth confirming in writing before you need them. The replacement ships pre-provisioned to your merchant account and needs only a short activation and a test transaction before it takes a sale.
How does the terminal treat a refund?+
Refund controls sit on the device. A refund that was never a genuine sale has to clear those controls before it leaves the terminal and reaches the merchant account.
What happens if a terminal leaves the business?+
With location lock turned on, the terminal authorizes only inside the radius set around the business. Outside that radius it locks and stops taking payments.
Why choose the Rivo Link over the Rivo Touch?+
The keypad. The Rivo Link enters the PIN on backlit physical keys with dedicated OK and cancel, which suits customers who will not use glass and staff who key faster than they read. The Rivo Touch is the all-screen device instead.
Does it print receipts?+
The Rivo Link issues digital receipts and runs its prompts on screen, which takes paper out of the exchange. Where a printed receipt is required at the counter, the Rivo Go carries a thermal printer inside.
Why would a USA merchant choose Rivo Link?+
For a business in the USA, the practical view covers verified keypad, size, receipt and connectivity advantages for particular workflows, with model comparisons. This depends on the approved USA account setup and does not remove the merchant's own records or dispute duties.
Which US debit and card methods can Rivo Link accept?+
For a business in the USA, provide the approved model/account-specific support matrix and any enrollment or configuration requirements. This depends on the approved USA account setup and does not remove the merchant's own records or dispute duties.
Can Rivo Link take the sale away from the counter?+
With an active SIM, the terminal moves the sale onto cellular by itself. Staff do not switch networks. The health check confirms that path and can restart the terminal when that is what keeps it responsive. If there is no Wi-Fi and no cellular path at all, store-and-forward still depends on the device and its configuration, and your advisor confirms what applies to your account.
RapidCents Fee Check reads a processing statement and shows interchange separately from the markup. Upload a statement for an instant breakdown, or open a merchant account and start accepting payments on one account.
