NewChargeback Protection + Fee Intelligence for high-volume merchants. Get a savings analysis and a review of your dispute handling.See how it worksDetails
Chargeback Protection + Fee Optimization
See how it works: high-volume merchants get automated dispute evidence, interchange optimization, and real-time savings visibility.
A flagship Android smart terminal with a thermal printer and an armoured body
Rivo Go is for businesses in the USA. Branded-model buyer evaluating the rugged printer-equipped Rivo Go against other Rivo devices; use specifications and workflow evidence. The sections below separate the workflow, the control and its limit, and the account facts to confirm before you rely on them.
The RapidCents Rivo Go payment terminal in its blue silicone case, showing the full-touch POS on screen.
The RapidCents Rivo Go standing upright in its blue silicone case, showing the full-touch sale screen a customer reads across the counter.
The screen
A display your customer can read across the counter
The amount sits in type large enough to read at arm's length, and the prompts move in the order a customer expects: amount, tap, done. Tipping and signature happen on the same screen, so nobody is handed a second device.
The RapidCents Rivo Go on its side, showing the silicone case, the integrated stand with the RapidCents mark, the card slot and the charging port.
The case
Built for a counter, not a desk
The blue silicone jacket is the part staff actually notice: it grips when hands are wet, it takes the knocks a busy service throws at it, and the wedge stand means the terminal sits at a readable angle instead of flat on the counter.
The RapidCents Rivo Go standing upright in its blue silicone case, showing the full-touch sale screen a customer reads across the counter.
The top edge
Tap lands where hands already go
The contactless zone runs along the top edge, which is where a customer holds a card or a phone without being told. Chip goes in at the base and stripe down the side, so all three ways of paying have their own place and none of them needs explaining.
The other RapidCents terminals
Same platform, same pricing, same dashboard. The choice is about the hardware.
All major card brands: Visa, Mastercard, Amex, Discover, PIN debit
Who it's for
High-volume counters
Lanes that run all day and need the receipt printed on the spot.
Rooms that are hard on hardware
Places where a terminal gets knocked, dropped and set down wet.
Staff who want one device
Payment, tip, signature and receipt on a single Android terminal.
Core capabilities
Tap, chip and swipe
NFC contactless along the top edge, EMV chip at the base, magstripe down the side.
Thermal receipt printer
A high-speed thermal printer issues the receipt before the customer has put the card away.
4G LTE and dual-band Wi-Fi
Dual-band Wi-Fi, with the sale moving onto an active SIM on its own when Wi-Fi is not the path.
Full-touch HD display
The amount in bold, prompts in the order a customer expects, and a tip screen that actually gets used.
Drop-resistant armour
The signature blue silicone jacket absorbs the falls and spills of a real workday and grips in the hand.
Android platform
Apps, updates and remote device management on an Android-based platform.
Tipping, signature and digital receipts
Tip, signature and digital receipt are captured on the terminal's own screen.
PCI PTS certified
PCI PTS certification and EMV Level 1, 2 and 3, with end-to-end encryption on every transaction.
On-terminal health check
The terminal reviews its own path: whether Wi-Fi is carrying traffic, whether an active SIM should take the authorization, whether the connection responds, and whether a restart will keep the terminal responsive. In most situations it completes that adjustment itself, confirms the path and returns to the sale.
Refund controls on the device
Refund fraud is a refund that was never a genuine sale. Every RapidCents terminal applies controls that stand between that refund and the merchant account, so a refund has to be genuine before it leaves the device.
Location lock
When the merchant turns it on, the terminal authorizes only inside a set radius of the business. Outside that radius it locks, including when the terminal is taken from the premises, so it stops taking payments.
Multi-carrier SIM
The SIM is not a card locked to AT&T, and it is not a card locked to T-Mobile. It is a universal SIM that attaches to the strongest signal available, whichever carrier that is. Several terminals in one business can each sit on a different network at the same time.
How it works
The terminal arrives pre-provisioned to your RapidCents merchant account.
Unbox it, charge it and put it on Wi-Fi, or let 4G LTE carry the lane.
Sign in and run a test sale so staff see the whole flow once before a customer does.
Take the first live sale: key the amount, the customer taps, inserts or swipes, and the printer issues the receipt.
Close the batch at day end; the sale settles and appears in the merchant dashboard.
Dashboard and reporting
Transactions, deposits and exceptions visible in the RapidCents merchant dashboard.
Watch how it works…Try it, edit values and click buttons
Merchant dashboard
Today
$4,218
Deposits
$12,482
Disputes
2 open
In-person
$842
Online
$1,104
Virtual terminal
$392
Demonstration data only
Integrations
Merchant dashboard
Every transaction, deposit and exception lands in one dashboard.
APIs and webhooks
Connect the product to your own software with REST APIs and signed webhooks.
Partner connectors
Certified connectors for common POS, ERP and commerce platforms.
Security
PCI DSS Level 1
Processing runs on PCI DSS Level 1 audited infrastructure.
Tokenization
Card data is replaced with tokens, keeping raw credentials out of your systems.
Role-based access
Permissions and audit trails control who can see and do what.
Implementation
Discovery
A payment specialist reviews how your business gets paid today.
Configuration
Accounts, users and settings are prepared before you go live.
Testing
Run test transactions and confirm reporting before cutover.
Launch and support
Go live with training materials and post-launch support.
Pricing
Transparent pricing
Pricing depends on volume, card mix and configuration. Fee Check compares your current statement before you commit to anything.
For businesses in the USA
A direct answer for a business in the USA: the workflow, the limit, and what to confirm next.
The payment workflow
A practical view covers US busy counter using Rivo Go for an amount, supported customer prompts and printed receipt. In practice, why the documented printer and protective case matter to that workflow. Contrast it with Rivo Link’s keypad and Rivo Touch’s screen format using approved model specifications. Confirm eligibility, presentment currency, settlement currency and the enabled payment methods on the USA merchant account before quoting them. An illustrative amount is an example, not a fee or a funding promise. Rivo Go does not, by itself, prove delivery or win a dispute.
The problem and the limit
Validate durability, printer speed, certifications and firmware/security descriptions. State test conditions for drop or spill resistance and distinguish a protective jacket from a certified waterproof rating. In practice, provisioning, device checks and uncertain-payment recovery without implying ruggedness guarantees uninterrupted acceptance. Confirm eligibility, presentment currency, settlement currency and the enabled payment methods on the USA merchant account before quoting them. An illustrative amount is an example, not a fee or a funding promise. Rivo Go does not, by itself, prove delivery or win a dispute.
What to confirm
Before you rely on this, confirm the US SKU, payment methods, approved connectivity/carrier plans, receipt consumables, availability and commercial terms. Specify what is included, rented or purchased and the replacement process. Do not transfer Canadian debit branding or claim automatic failover, unlimited coverage or a precise shipping time without evidence. Confirm eligibility, presentment currency, settlement currency and the enabled payment methods on the USA merchant account before quoting them. An illustrative amount is an example, not a fee or a funding promise. Rivo Go does not, by itself, prove delivery or win a dispute.
Questions about Rivo Go
What does the Rivo Go accept?+
Tap, chip and swipe. Contactless reads along the top edge, the EMV chip goes in at the base and magstripe runs down the side, so all three ways of paying have their own place on the device.
What happens when Wi-Fi is not the path?+
With an active SIM, the terminal moves the sale onto cellular by itself. Staff do not switch networks. The health check confirms that path and can restart the terminal when that is what keeps it responsive. If there is no Wi-Fi and no cellular path at all, store-and-forward still depends on the device and its configuration, and your advisor confirms what applies to your account.
What happens when it gets dropped?+
That is what the blue silicone jacket is for. It is drop-resistant armour meant to take the falls and spills of a busy service, and it grips when hands are wet.
How is a damaged terminal replaced?+
Your RapidCents advisor arranges it, and the terms worth settling in writing beforehand are the turnaround, who pays the shipping, and whether a damaged unit is repaired or billed. Whatever ships arrives pre-provisioned to your merchant account, so staff complete a short activation and a test transaction and the lane is selling again.
How does the terminal treat a refund?+
Refund controls sit on the device. A refund that was never a genuine sale has to clear those controls before it leaves the terminal and reaches the merchant account.
What happens if a terminal leaves the business?+
With location lock turned on, the terminal authorizes only inside the radius set around the business. Outside that radius it locks and stops taking payments.
How does the Rivo Go differ from the Rivo Touch and the Rivo Link?+
The Go is the armoured one with a thermal printer inside. The Rivo Touch is slim and all glass, with keyed entry and payment links on its home screen but no printer or silicone jacket. The Rivo Link is compact with a backlit tactile PIN pad for customers who will not enter a PIN on glass.
Do I need a separate receipt printer?+
No. The thermal printer is inside the terminal and issues the paper receipt at the counter, and the same device can send a digital receipt instead when the customer prefers one.
Is Rivo Go available for my USA merchant account?+
For a business in the USA, state the approved US model/SKU, eligibility, methods, connectivity and ordering process. This depends on the approved USA account setup and does not remove the merchant's own records or dispute duties.
How does Rivo Go differ from Rivo Link and Rivo Touch?+
For a business in the USA, compare verified printer, keypad/screen, size and workflow characteristics; avoid invented performance rankings. This depends on the approved USA account setup and does not remove the merchant's own records or dispute duties.
How does the terminal stay on the sale?+
With an active SIM, the terminal moves the sale onto cellular by itself. Staff do not switch networks. The health check confirms that path and can restart the terminal when that is what keeps it responsive. If there is no Wi-Fi and no cellular path at all, store-and-forward still depends on the device and its configuration, and your advisor confirms what applies to your account.
RapidCents Fee Check reads a processing statement and shows interchange separately from the markup. Upload a statement for an instant breakdown, or open a merchant account and start accepting payments on one account.
