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NewChargeback Protection + Fee Intelligence for high-volume merchants. Get a savings analysis and a review of your dispute handling.See how it works
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Chargeback Protection + Fee Optimization

See how it works: high-volume merchants get automated dispute evidence, interchange optimization, and real-time savings visibility.

See how it works
Fee Check

Unified operations hub

One dashboard for transactions, deposits, disputes and team permissions

Merchant Dashboard is for businesses in the USA. Merchant evaluating daily transaction, deposit and staff operations; distinguish navigation and actions from finance export/report depth. The sections below separate the workflow, the control and its limit, and the account facts to confirm before you rely on them.

  • Real-time transaction search across all channels
  • Deposit tracking with fee breakdown
  • Role-based user and permission management
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RapidCents merchant dashboard with volume, transactions and a payout timeline.
The RapidCents payments screen: gross volume, payment count, acceptance rate and refunds across the top, a filterable transaction list below, and a money timeline on the right tracing one payment from capture to planned payout.
  • Real-time transaction feed
  • SOC 2 Type II
  • Multi-user role controls
  • Export to CSV and PDF
  • Mobile-responsive access

Who it's for

  • Business owners

    See today's volume and yesterday's deposit without calling support.

  • Store managers

    Look up customer transactions and issue refunds on the spot.

  • Finance controllers

    Export settlement detail for month-end close.

Core capabilities

  • Universal search

    Find any transaction by last four, amount or reference ID.

  • Deposit calendar

    See pending and completed deposits with fee detail.

  • Dispute inbox link

    Jump from transaction to open chargeback case.

  • User administration

    Invite staff with cashier, manager or admin roles.

  • Notification preferences

    Email alerts for deposits, disputes and failures.

How it works

  1. Receive dashboard credentials after merchant approval.

  2. Invite team members with appropriate roles.

  3. Monitor live feed during business hours.

  4. Review deposit report each morning.

  5. Export monthly transaction detail for accounting.

Dashboard daily workflows

  • Morning deposit check

    Confirm yesterday's batch matches bank deposit amount.

  • Customer lookup

    Search card last-four to email receipt copy.

  • Manager refund

    Partial refund issued with audit note.

  • New hire setup

    Cashier role invited; refund permission denied.

Dashboard and reporting

Transactions, deposits and exceptions visible in the RapidCents merchant dashboard.

Watch how it works…Try it, edit values and click buttons

Merchant dashboard

Today
$4,218
Deposits
$12,482
Disputes
2 open
In-person
$842
Online
$1,104
Virtual terminal
$392

Demonstration data only

Integrations

  • QuickBooks export

    One-click export of settled transactions.

  • SSO optional

    Enterprise single sign-on for multi-location staff.

  • API read access

    Pull transaction data into BI tools.

Works with Merchant Dashboard

Capabilities on the same account, so the parts below connect without a second integration or a second contract.

Security

  • Two-factor authentication

    Optional 2FA for admin accounts.

  • Session management

    Force logout on role change or termination.

  • Export audit

    Log who exported sensitive transaction reports.

Implementation

  • Admin training

    Thirty-minute overview for owner and manager.

  • Role matrix

    Document who gets refund and user admin rights.

  • Notification setup

    Configure deposit and dispute alert emails.

  • Export schedule

    Weekly CSV to accounting inbox.

Pricing

  • Dashboard included

    Merchant dashboard included with all processing accounts at no additional monthly fee.

For businesses in the USA

A direct answer for a business in the USA: the workflow, the limit, and what to confirm next.

  • The payment workflow

    Follow a US manager locating a customer transaction, checking a refund and identifying the associated deposit. Show current navigation and filters with demonstration data labeled. Keep daily decisions central and link detailed exports and finance reconciliation to Reporting. Confirm eligibility, presentment currency, settlement currency and the enabled payment methods on the USA merchant account before quoting them. An illustrative amount is an example, not a fee or a funding promise. Merchant Dashboard does not, by itself, prove delivery or win a dispute.

  • The problem and the limit

    In practice, roles, location boundaries, audit records and refund/admin permissions. Clarify freshness and pending/completed states. The workflow should require current screenshots rather than promising a real-time view of every downstream banking event or immediate control over all balances. Confirm eligibility, presentment currency, settlement currency and the enabled payment methods on the USA merchant account before quoting them. An illustrative amount is an example, not a fee or a funding promise. Merchant Dashboard does not, by itself, prove delivery or win a dispute.

  • What to confirm

    Before you rely on this, confirm US channels, account access, time zones, USD display and multi-location scope. State browser/device needs and support options. If a deposit is expected or estimated, identify the source and conditions; do not portray the displayed balance as immediately withdrawable funds. Confirm eligibility, presentment currency, settlement currency and the enabled payment methods on the USA merchant account before quoting them. An illustrative amount is an example, not a fee or a funding promise. Merchant Dashboard does not, by itself, prove delivery or win a dispute.

Questions about Merchant Dashboard

How many users?

Unlimited users on standard plans with role assignment.

Mobile app?

Responsive web dashboard works on phone browsers. Native app roadmap varies.

Historical data?

Transaction search typically retains 13+ months of history.

Multi-location view?

Filter by location or roll up to enterprise totals with multi-location product.

Can staff see the dashboard without being able to issue refunds?

Yes. Cashier, manager and admin roles separate what a user can see from what they can do, so a cashier looks a transaction up while refunds stay with a supervisor. Sessions can be force-logged-out on a role change or a termination, and admin accounts can require two-factor authentication.

How do I find one transaction a customer is asking about?

Search by the card's last four digits, the amount or the reference ID. From the result you can email a receipt copy, drill into the authorization detail, or jump straight to the chargeback case if the transaction has been disputed. Transaction history typically retains 13 or more months.

What can a USA merchant see in the RapidCents dashboard?

For a business in the USA, list confirmed views and capability prerequisites, distinguishing estimated, pending and final data. This depends on the approved USA account setup and does not remove the merchant's own records or dispute duties.

Can I restrict what cashiers and managers can do?

For a business in the USA, the practical view covers real role/location controls, sensitive actions and access removal with a current permissions example. This depends on the approved USA account setup and does not remove the merchant's own records or dispute duties.

Why might sales totals differ from the deposit shown?

For a business in the USA, in practice, approved timing, fee, refund, dispute and adjustment causes, linking to settlement detail. This depends on the approved USA account setup and does not remove the merchant's own records or dispute duties.

Related products

Industries that run on Merchant Dashboard

See all industries

Take the next step

Talk to a RapidCents specialist

RapidCents Fee Check reads a processing statement and shows interchange separately from the markup. Upload a statement for an instant breakdown, or open a merchant account and start accepting payments on one account.

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  • No obligation
  • Payment specialists, not a call centre
  • Secure statement upload