Skip to main content
NewChargeback Protection + Fee Intelligence for high-volume merchants. Get a savings analysis and a review of your dispute handling.See how it works
Details

Chargeback Protection + Fee Optimization

See how it works: high-volume merchants get automated dispute evidence, interchange optimization, and real-time savings visibility.

See how it works

Terminals & in-person, Guides

Hardware, Tap to Pay and lane throughput. 14 pieces in guides, written for Canadian merchants: what terminals & in-person covers, what to check on your own statement, and the decisions it changes.

Terminals & in-person

  • Terminals & in-person

    Hardware, Tap to Pay and lane throughput.

On this shelf

Frequently asked questions

Should I buy or lease a terminal?

Buying costs more up front and the device is yours; leasing spreads the cost and the device stays RapidCents’ property, to be returned within ten business days if the account closes. Either way the terminal is priced separately from processing, and the processing rate is the same. The guide sets out what each option implies over a device’s life.

What is the difference between tap, chip and swipe for my fees and my liability?

A chip or tap transaction is authenticated by the card and carries the lowest interchange and the strongest protection against counterfeit fraud; a swiped or keyed transaction carries higher interchange and shifts counterfeit liability to the merchant. The guide explains why a terminal that defaults to the card-present path matters.

Can a terminal work without an internet connection?

Modern terminals need a connection — Wi-Fi, Ethernet or cellular — to authorize. Some can store transactions offline and forward them later, within limits the guide describes; those sales are not authorized until forwarded, so the risk on them is the merchant’s.

What do I do if a terminal is lost, stolen or tampered with?

Call +1 (844) 957-2743 and email [email protected], both within twenty-four hours, as clause B.7 of the Services Agreement requires. Until both reports are received, transactions on that device remain your liability. Do not open or reset a device you suspect has been tampered with; let RapidCents inspect it.