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Chargeback Protection + Fee Optimization

See how it works: high-volume merchants get automated dispute evidence, interchange optimization, and real-time savings visibility.

See how it works

Canadian acquiring foundation

Payment processing: cards, EFT and a statement you can audit

Payment processing is the authorization, capture, settlement and reporting of a sale — card or bank rail — between the merchant, the networks and the payer's bank. RapidCents runs all four on one account: terminals, gateway, virtual terminal, payment links, and EFT / PAD. Interchange and card brand assessments pass through at cost; the markup is separate. EMDR is total fees divided by volume. Pre-authorization versus capture, force post, void and refund are different steps, not synonyms. Real-Time Rail is Canada's instant credit rail, not a faster Visa sale.

  • Interchange and card brand assessments pass through at cost
  • EMDR from the statement — Fee Check, not a brochure rate
  • ACH in the US, EFT and Real-Time Rail in Canada, on one account
RapidCents shop counter with payments dashboard, card terminal and QR pay stand.
A RapidCents shop counter: the payments dashboard on a monitor showing available balance and the day's volume, a card terminal displaying a $100.00 sale, and a scan-to-pay QR card beside them.
  • Canadian acquiring partner
  • PCI DSS Level 1 infrastructure
  • SOC 2 Type II
  • Interchange-plus statements
  • Dedicated merchant support

Who it's for

  • Growing retailers

    Stores adding online checkout or a second location need one processor for every channel.

  • Service businesses

    Contractors and clinics collect deposits in the field and balances by phone without switching providers.

  • Finance teams

    Controllers reconcile deposits against POS and e-commerce exports from a single reporting hub.

Core capabilities

  • Multi-channel authorization

    Route in-person, online, keyed and bank-rail transactions through one merchant account.

  • Interchange-plus statements

    Pass-through interchange and card brand assessments, plus a disclosed RapidCents markup, line by line.

  • Authorization lifecycle

    Sale, pre-authorization then capture, incremental auth, force post, void and refund — each is a different network step.

  • Bank rails beside cards

    ACH in the United States; EFT and PAD in Canada; real-time credit on RTP, FedNow or Real-Time Rail. Flat cost, not a card percentage.

  • Settlement reconciliation

    Match batch totals to bank deposits with location and channel filters, cards and bank debits in one view.

  • Refund and void controls

    Issue full or partial refunds with role-based permissions. Void before settlement; refund after.

  • Next-day funding

    Eligible merchants receive deposits on a predictable schedule with the fee breakdown on the same report.

What a card payment actually costs

  • Interchange, paid to the issuer

    The largest line on most statements, and the one no processor can discount. Interchange is set by the card networks and paid to the bank that issued the customer's card. Visa, Mastercard, Amex and Discover each publish a schedule by card product, merchant category and how the card was presented. The interchange-plus page names those schedules and links the primary sources.

  • Assessment and other card brand fees

    The network's own charge for carrying the transaction: an assessment on volume, a flat authorization or network-access fee, plus cross-border, currency conversion and card-not-present add-ons when they apply. Like interchange, assessments are published and identical at every processor. They are not a RapidCents markup.

  • The processor markup — the only negotiated line

    Interchange-plus states this separately, as a percentage, a per-item amount, or both. Bundled, flat-rate and tiered quotes hide it inside one blended number, which is why two providers quoting '2.5%' are rarely quoting the same thing. Compare markup, not the headline rate.

  • Avoidable network penalties

    Integrity, misuse and downgrade fees fire when a sale misses the network's own rules: an authorization not captured in time, a missing AVS match, a batch left open. They are configuration, not pricing, and they are the fees most worth chasing on a statement.

  • What moves the category on one sale

    Card product (debit vs standard credit vs rewards vs commercial), card-present vs card-not-present, merchant category code, whether the card is domestic, and whether Level 2 or Level 3 data went with a commercial card. The same $100 can land in three different interchange buckets.

Effective rate, EMDR and the discount fee

  • Effective merchant discount rate (EMDR)

    Total processing cost divided by total processed volume, for one period, expressed as a percentage. It is also called effective rate or, loosely, merchant discount rate. The formula is the only honest comparison between two providers, because it folds interchange, assessments, markup, per-item fees, monthly fees, PCI, gateway and chargeback fees into one number.

  • Discount fee is not a discount

    On a statement, 'discount fee' is the merchant's cost of accepting the card — historically a single blended percentage taken off the deposit. On interchange-plus it should unpack into interchange + assessment + markup. If the line still arrives as one percentage, the statement is bundled even if the sales deck said otherwise.

  • Quoted rate vs effective rate

    A quote usually describes one qualified card-present sale. EMDR is the average of every card you actually took: rewards, commercial, foreign, keyed and online, plus the fixed fees that do not care about volume. Fee Check starts from the statement you already have, not from a brochure rate.

  • Nothing in the formula is a RapidCents rate

    Interchange schedules change on the networks' timetable. This page does not publish a number that would go stale. For the current tables, use the primary sources on the interchange-plus page; for your number, run Fee Check or send a statement.

Authorization, pre-auth, capture and force post

  • Sale — authorize and capture together

    A retail tap or an e-commerce charge that is captured immediately. The issuer holds the amount and the capture is sent in the same flow, then the batch settles. This is the default for a known final total.

  • Pre-authorization, then capture

    Used when the final amount is not known yet: a bar tab, a hotel incidental hold, a pump, a rental deposit. The issuer holds an estimated amount; later you capture the actual total, within network rules. An uncaptured pre-auth expires and the hold releases. Restaurants capture after tip adjust; many online merchants capture at shipment.

  • Incremental authorization

    When a pre-auth is no longer enough — the tab grew, the stay extended — a second authorization is added against the same card rather than opening a new sale. Missing this step is a common source of downgrade fees and of captures that exceed the original hold.

  • Force post, voice auth and offline

    A force post (sometimes 'force capture' or 'force sale') submits a capture against an approval code that was obtained outside the normal online path: a voice-authorized sale when the network was down, a store-and-forward ticket, or a delayed close. It is not a way to charge a card that was declined. The virtual terminal is where keyed MOTO and many force posts are entered.

  • Void versus refund

    A void cancels an authorization before it settles, so no money moves and no interchange is earned. A refund is a new transaction after settlement, with its own network cost. Closing the batch on time is what keeps voids available; once the batch has gone, the only reversal is a refund.

Card-present, keyed, MOTO and Level 2 / 3 data

  • Card-present vs card-not-present

    A tap, chip or swipe at a terminal is card-present: the chip or NFC cryptogram proves the card was there, so interchange is lower. Online checkout, payment links, the virtual terminal and any keyed sale are card-not-present (CNP). Same card, same dollar, different network category — which is why a blended quote that ignores mix is not a forecast.

  • Keyed entry and MOTO

    Mail-order / telephone-order (MOTO) is a keyed CNP sale: the number is typed, not read. It is the highest-interchange everyday path short of a commercial card, and it is the path most likely to fire AVS, CVV and downgrade fees when those checks are skipped. The virtual terminal is where RapidCents keyed and MOTO sales are entered.

  • PIN debit is still a card rail

    A PIN debit at the terminal (Interac in Canada; Visa, Mastercard or a PIN-debit network in the US) is not ACH or EFT. It has its own interchange or flat network fee. Quoting 'debit' as one rate is how a bundled statement hides that Interac, signature debit and a bank pull are three prices.

  • Level 2 and Level 3 data

    Commercial and purchasing cards qualify for lower interchange when the sale carries tax, invoice and line-item detail. Missing that data is one of the quiet reasons a B2B merchant's EMDR sits above the quote. MCC (merchant category code), assigned at underwriting, is the other silent lever: the wrong MCC can price every sale in the wrong bucket.

Batch, settlement, funding and chargebacks

  • Authorization is not money yet

    The issuer holds the amount; funds move when the capture is batched and the batch settles. Closing the batch on time is what keeps next-day funding on schedule. An open batch delays every sale in it, card and otherwise.

  • Funding vs settlement

    Settlement is the network clearing the captured sale. Funding is RapidCents depositing the net to your bank. They are consecutive, not identical: interchange, assessments, markup, chargebacks and ACH/EFT returns all hit the deposit, which is why the statement and the bank line rarely match dollar-for-dollar without the fee file.

  • Chargeback is not a refund

    A refund is the merchant reversing a settled sale. A chargeback is the issuer pulling the funds after a dispute, plus a network fee. Representment is the evidence path. Prevention (descriptor, receipt, 3-D Secure, AVS) is cheaper than fighting. Chargeback protection is the product page for that workflow.

  • PCI is scope, not a line item to hide

    Tokenization and hosted checkout keep PAN out of merchant systems so a PCI DSS assessment stays a short questionnaire. A 'PCI non-compliance fee' on a competitor statement is usually a penalty for skipping that work, not a network cost. RapidCents standard plans do not hide one.

Bank rails in Canada

  • EFT and PAD, not ACH

    ACH is the United States Automated Clearing House. In Canada the equivalent pull from a customer's bank account is an EFT debit, often as a Pre-Authorized Debit (PAD) under Payments Canada's rules. Calling a Canadian debit 'ACH' on a statement is a US label on a Canadian rail. RapidCents collects either on the same merchant account as cards.

  • Why invoices leave the card networks

    Card interchange is a percentage. A five-figure invoice on a commercial card is expensive in a way a flat EFT is not. Mandates, retries and notices sit on the bank-payments product; settlement reports beside card deposits so finance is not reconciling two processors.

  • Real-Time Rail (RTR)

    Payments Canada's account-to-account system that moves funds in seconds, with immediate finality, around the clock. It is the Canadian counterpart to US RTP and FedNow — a credit push, not a debit pull. For a merchant it is pay-by-bank at checkout and instant supplier payouts, outside card interchange entirely.

  • Interac, which is not EFT

    Interac debit at a terminal is a card-present network transaction with its own interchange, not a bank debit. Flash / Interac online is a separate checkout rail. EFT/PAD never uses a card number. The three are often lumped together as 'debit' on a blended quote, which is how a statement hides that they price differently.

How it works

  1. Apply and complete merchant underwriting with RapidCents.

  2. Configure terminals, gateway, virtual terminal and ACH or EFT.

  3. Authorize as a sale, a pre-auth then capture, or a force post when needed.

  4. Batches settle; card deposits and bank-rail credits hit the same report.

  5. Read interchange, assessments and EMDR on the statement, or run Fee Check.

Common processing workflows

  • Retail counter sale

    Chip, tap or swipe at checkout with automatic tip and receipt — authorize and capture together.

  • Pre-auth then capture

    Open a bar tab, hotel hold or pump estimate, then capture the final total within network rules.

  • Keyed MOTO and force post

    Phone and mail orders through the virtual terminal; force post a voice-authorized sale when the network was down.

  • E-commerce capture at ship

    Authorize online, capture when the order ships, void what never left the warehouse.

  • Invoice on a bank rail

    Collect a high-value invoice by ACH (US) or EFT / PAD (Canada) instead of putting it on a commercial card.

  • End-of-day close

    Review batch totals, resolve exceptions, confirm expected deposit and the EMDR for the day.

Dashboard and reporting

Transactions, deposits and exceptions visible in the RapidCents merchant dashboard.

Watch how it works…Try it, edit values and click buttons

Merchant dashboard

Today
$4,218
Deposits
$12,482
Disputes
2 open
In-person
$842
Online
$1,104
Virtual terminal
$392

Demonstration data only

Integrations

  • QuickBooks Online

    Sync settled transactions and fees for automated bookkeeping.

  • Shopify

    Native checkout and payout reconciliation for e-commerce merchants.

  • Major POS partners

    Certified integrations reduce double entry at the register.

Works with Payment Processing

Capabilities on the same account, so the parts below connect without a second integration or a second contract.

Security

  • PCI-compliant vault

    Card data tokenized at capture to reduce merchant PCI scope.

  • Fraud monitoring

    Velocity checks and AVS/CVV screening on card-not-present flows.

  • Role-based access

    Limit refunds, voids and reporting exports by staff role.

Implementation

  • Discovery call

    Map your channels, volume and integration requirements.

  • Underwriting

    Submit business details and receive approval typically within days.

  • Channel setup

    Deploy terminals, gateway credentials or virtual terminal access.

  • Go-live support

    Test transactions and training for front-line staff.

Pricing

  • Interchange-plus, read as EMDR

    Pay pass-through interchange and card brand assessments plus a disclosed RapidCents markup. Effective merchant discount rate is total fees over volume — Fee Check computes it from a statement. No hidden PCI non-compliance fees on standard plans.

Questions about Payment Processing

Do you support both in-person and online?

Yes. One merchant account covers terminals, gateway, payment links, virtual terminal, and ACH or EFT, with unified reporting.

How fast is funding?

Eligible merchants typically receive next-business-day deposits after batch settlement. Cutoff times and holidays apply. Bank-rail credits (ACH, EFT, RTP, Real-Time Rail) follow the rail's own clearing, not card interchange.

Can I keep my existing POS?

In many cases yes. We integrate with certified POS partners or provide standalone terminals. The processor still prices card-present, keyed and CNP differently because the networks do.

What cards and rails are accepted?

Visa, Mastercard, American Express and Interac debit where supported, plus ACH in the United States and EFT / PAD in Canada. Real-time credit uses RTP, FedNow or Real-Time Rail depending on the country.

What is the difference between a payment processor and a payment gateway?

The processor moves the transaction between the card networks and the banks and settles the money to your account. The gateway is the software layer that carries the request from a website or an application into that network. RapidCents provides both under one merchant account, so a gateway integration and a countertop terminal report and settle together.

How is interchange-plus pricing different from bundled pricing?

Bundled or flat-rate pricing quotes one blended number that hides what the card networks charged. Interchange-plus passes interchange and card brand assessments through at cost and shows a disclosed RapidCents markup on top, line by line on the statement. It makes the cost of each card type visible, which matters most once your card mix stops being uniform.

What is the difference between interchange and an assessment?

Interchange is paid to the bank that issued the customer's card. An assessment (a card brand fee) is paid to the network — Visa, Mastercard, Amex or Discover — for carrying the transaction. Both are published schedules, identical at every processor. Neither is the RapidCents markup. The interchange-plus page names the schedules and links the primary sources.

What is EMDR, and how is it different from the discount fee?

Effective merchant discount rate (EMDR) is total processing cost divided by processed volume for a period. Discount fee on a statement is the merchant's cost of accepting the card — historically one blended percentage taken off the deposit. On interchange-plus that line should unpack into interchange + assessment + markup. If it still arrives as one percentage, the statement is bundled. Fee Check computes EMDR from the statement you already have.

What is the difference between a sale, a pre-auth and a force post?

A sale authorizes and captures together, used when the total is known. A pre-authorization holds an estimate (bar tab, hotel, pump) and is captured later for the actual amount, or expires and releases. A force post captures against an approval code obtained outside the online path — voice auth when the network was down, or store-and-forward. It is not a way to charge a declined card. The virtual terminal is where keyed MOTO and many force posts are entered.

Is ACH the same as EFT, and where do RTP and Real-Time Rail fit?

ACH is the United States Automated Clearing House. In Canada the equivalent pull is an EFT debit, often a Pre-Authorized Debit (PAD) under Payments Canada. Calling a Canadian debit 'ACH' is a US label on a Canadian rail. RTP (The Clearing House) and FedNow (Federal Reserve) are US real-time credit pushes; Real-Time Rail is the Canadian counterpart. None of them is a card authorization, and none of them prices as a percentage of interchange.

Who decides whether a card payment is approved?

The bank that issued the customer's card. RapidCents submits the authorization and shows the issuer's response on the terminal or in the API, so staff can complete the sale with another card, another method, or a quick AVS correction. Every outcome is searchable in the dashboard alongside approvals.

Do I need separate merchant accounts for my store and my website?

No. One RapidCents merchant account covers terminals, gateway, payment links, the virtual terminal and ACH or EFT, and every channel reports into the same dashboard. Card-present, keyed and card-not-present transactions still price differently because the networks treat them differently, but reconciliation and funding stay in one place.

Take the next step

Talk to a RapidCents specialist

RapidCents Fee Check reads a processing statement and shows interchange separately from the markup. Upload a statement for an instant breakdown, or open a merchant account and start accepting payments on one account.

  • No obligation
  • Canadian payment specialists
  • Secure statement upload