Phone repair payment processing for computer and phone repair shops

The right processor fits the way your shop actually gets paid: diagnostic fees at the counter, deposits by link and balances at pickup. We built RapidCents around that flow, with a ticket reference on every payment, refunds to the original card and reporting your bookkeeper can use. Put our written quote next to your current statements, with interchange and markup shown separately, and the differences show up quickly.

Cost depends on your card mix, average ticket and how cards are taken, so no single figure fits every shop. With RapidCents, interchange passes through at cost, plus your RapidCents markup in your Fee Schedule, plus fees for equipment or services if applicable, month to month with no fixed term. Upload a recent statement to Fee Check to see interchange separated from markup.

Usually yes. RapidCents integrates with many major platforms through APPIE and RapidBridge, so most shops keep the ticket or POS software they run today. The exact option depends on your vendor and version, so tell your RapidCents representative which system you use and they will walk you through it. Either way, you can take payments on a terminal or by Payment Link and enter the ticket reference.

Export your reports and receipts before you switch so payment history stays in your own records. List open tickets with deposits paid, balances due and any stored cards that carry customer authorization. Moving stored cards between processors needs both providers to agree, so ask early. Test a sale, a deposit link and a refund, then run old and new setups side by side.

A repair shop in Canada can offer Interac debit and credit cards at the counter, card payments by Payment Link, and EFT or pre-authorized debit (PAD) for business invoices, with settlement in CAD. PAD needs the customer's written authorization. Tell your representative which of these you want to offer, and they will set them up.

Yes, you can collect a diagnostic fee at intake on a terminal or by Payment Link, provided the customer agrees to the fee first. The receipt shows it as an itemized line tied to the repair ticket. Set out your policy on whether the fee is credited toward the repair or refunded if nothing is found, and post it at the counter.

Yes. Send the customer a written quote and a secure Payment Link by SMS or email, and they can approve and pay from their phone. Put the parts covered, the refund terms and the ticket reference in the quote. The link shows paid, open or expired in your dashboard, so the technician orders parts only after the deposit arrives.

Yes. Payment Links and invoices carry a custom reference such as the ticket number, and reports show it, so each payment matches its repair ticket. Your RapidCents representative will walk you through how that reference reaches your ticket software, and in the meantime you can match payments to tickets using the reference.

Follow the written terms the customer accepted at intake. Unclaimed-device and storage charges are only defensible when they were agreed in writing and notice steps were followed. RapidCents processes the payment, but your policy and local rules govern what you may charge. Never use a stored card for a later fee unless the customer authorized it.

Keep passcodes, account logins, photos, messages and other personal data off receipts, payment references and notes. A payment record needs the ticket number, the charge description and the amount. Store device details only in your repair ticket system, with access limited to staff who need them. Never enter card numbers or customer data into notes fields.

MCC 7622 is commonly associated with electronics repair shops, including many computer and phone repair businesses. We set the right merchant category with you during onboarding, based on what your business actually sells and does. A shop that also sells new devices or accessories may be reviewed differently, so describe your full mix of services and products.