Payment processing for managed service providers

The best fit is the one that handles stored-card recurring billing, invoice payment links, bank payments, itemized fees, PSA integration, support and reconciliation reports the way your business runs. We built RapidCents around Recurring Payments, Account Updater, Invoicing and bank payments, and Fee Check shows your current interchange separately from markup so you can compare us with anyone.

It depends on your card mix, average ticket, channel mix and your RapidCents markup, so no single number applies. We price every account on interchange-plus: interchange at cost, your markup in your Fee Schedule, and fees for equipment or services if applicable, month to month. Upload a statement to Fee Check or request an itemized quote.

Yes. RapidCents integrates with many major platforms through APPIE and RapidBridge, and the right option depends on your ConnectWise edition and version. Tell your RapidCents representative which one you run, and they will walk you through how payments, receipts and invoice numbers connect, including a payment link or settlement import where that fits best.

Inventory first, then test. List stored cards, client authorizations, schedules, open invoices, refunds and transaction references, and export history from the old processor. Stored-card tokens move only when both providers agree, so collect fresh authorization from clients where they don't. Test a sale, refund and deposit, then move contracts in groups.

A managed service provider in Canada can offer credit cards, Interac debit in person, payment links and invoicing, and EFT or pre-authorized debit (PAD) bank payments. Settlement is in CAD. Your RapidCents representative will set up the options that fit your contracts, and you get the client's PAD authorization before the first debit.

Set up each client on Recurring Payments with an authorized stored card, the contract amount and the billing date. Confirm the seat and device count before the charge, use the contract number as the payment reference, and let notices and retries run. Your PSA stays the contract record; RapidCents records the payment and settlement.

Send a Payment Link by email or SMS for the deposit, or attach it to an Invoicing request. The client pays by card or bank payment, the reference ties to the quote, and you order once the deposit shows paid. Set cancellation and restocking terms on the quote, because refunds and disputes follow those terms.

Carry the PSA invoice number as the payment reference, then match settled payments to invoices. How the sync runs depends on your PSA vendor and version, and your RapidCents representative will walk you through the options. A settlement report or import maps payments to invoices, and your bookkeeper reconciles them.

Adjust the recurring schedule and bill the difference by invoice or on the next charge, whichever the contract says. Get the client's agreement to the new amount and timing first, because the stored card authorization covers only what was agreed. Record the change in your PSA and keep any credit or extra charge matched to its reference.

Use automated retries, Account Updater and a notice to the client's billing contact, then a payment link if the charge still fails. Decide in the contract when service is paused for non-payment. Retries don't recover every charge: a closed card may need the client's new details and a fresh authorization.

MCC 7379 is commonly associated with this type of business. We set the merchant category during onboarding based on what your business actually sells, so a provider that mostly resells hardware or runs a different line may be classified differently. Share your service and hardware mix when you apply.