Project Manager, APPIE Enterprise Delivery y Processor Success

APPIE es RapidCents' enterprise platform para pago interoperabilidad, migration, routing, certification, liquidación visibility, y evidence-driven operations. It es being built a help processors, gateways, y enterprise pago organizations modernize pago environments safely, con clear controls, migration confidence, y strong operational visibility.

RapidCents es looking para un strong, highly organized Project Manager a lead APPIE across internal execution y external processor-facing delivery. Este person will coordinate work entre Desarrolladores, QA, product, implementation, operations, seguridad, y leadership, while también leading proof de concept projects, pilot programs, onboarding readiness, y early post-deal processor relationship management.

Este es no un passive reporting role. El right person will help turn APPIE into un disciplined, enterprise-ready program por keeping delivery aligned, risks visible, cliente expectations realistic, y launch readiness evidence-based. El role es especially important because APPIE's success depends en strong migration trust, pilot readiness, operational completeness, y Soporte readiness, no just shipping features.

Own el end a end project plan para APPIE across product, engineering, QA, implementation, operations, seguridad, y Soporte.

Drive daily, weekly, y milestone-based execution rhythms, including standups, readiness reviews, dependency tracking, action follow-up, y escalation management.

Translate product roadmap goals into structured delivery plans con clear owners, priorities, timelines, risks, y release readiness gates.

Keep all workstreams aligned so ese product, engineering, pagos, UX, seguridad, y operations move as one coordinated program.

Maintain status reporting para leadership, including roadmap progress, blockers, pilot readiness, launch dependencies, y decision logs.

Make sure Soporte documentation, migration kits, onboarding materials, y runbooks son prepared alongside el product, no después de el fact.

Lead processor y enterprise cliente proof de concept engagements desde kickoff mediante scope definition, timeline control, stakeholder coordination, testing, pilot readiness, y executive reporting.

Define y track pilot success criteria, validation checkpoints, reversión de despliegue readiness, Soporte ownership, y go/no-go gates.

Coordinate internal teams para certification, replay evidence, migration readiness, gateway onboarding, alerting, reporting, seguridad checks, y operational runbooks.

Ensure each pilot es managed con clear evidence, realistic scope, y accurate communication de qué es supported, qué es partial, y qué still requires work.

Work closely con processor-side stakeholders during entorno de pruebas (sandbox), pilot, y first-production phases a reduce risk y build trust.

Coordinate APPIE migration activities such as observe, shadow, dual-run, canary, y phased rollout planning con internal teams y processor stakeholders.

Track readiness around compatibility truth, liquidación rules, conciliación expectations, Soporte boundaries, y incident/reversión de despliegue plans.

Help organize tenant y processor onboarding, training, implementation checklists, migration guides, y executive readiness reviews.

Keep launch programs disciplined so they do no rely en hidden engineering-solo work o unsupported assumptions.

Serve as un trusted operational point de Contacto para processors y enterprise clientes después de contract signature y mediante early delivery, onboarding, rollout, y adoption.

Manage relationship continuity entre sales, implementation, product, engineering, y Soporte.

Run regular cliente status reviews, action trackers, issue coordination, expectation management, y escalation follow-up.

Bring cliente feedback, rollout pain points, Soporte gaps, y commercialization needs back into el APPIE roadmap.

Help build long-term trust por ensuring clientes receive clear communication, strong follow-mediante, y honest Soporte boundaries.

Maintain RAID logs, launch checklists, pilot checklists, meeting notes, decision registers, y cliente-facing action plans.

Push teams a close gaps en Soporte readiness, documentation, migration guidance, y operational usability.

Coordinate evidence-based go/no-go reviews para pilot, first production tenant, enterprise rollout, y processor-grade commercialization milestones.

Help ensure APPIE es represented accurately en front de clientes y partners, especially dónde Soporte es path-specific o still evolving.

5+ years de project management, program management, delivery management, o implementation leadership experience en pagos, tecnología financiera (fintech), enterprise SaaS, o regulated B2B software.

Proven experience coordinating Desarrolladores, QA, product managers, operations teams, y executive stakeholders.

Proven experience managing cliente proof de concepts, pilot programs, implementations, o enterprise onboarding projects.

Strong client-facing communication y relationship management skills.

Strong documentation, organization, y follow-mediante.

Ability a manage multiple workstreams sin losing control de detail, deadlines, o stakeholder alignment.

Comfortable working en technical environments involving APIs, gateways, webhooks, dashboards, release readiness, migration flows, y operational controls.

Able a challenge over-commitment, keep teams honest, y maintain evidence-based communication con clientes y leadership.

Experience working con pago processors, gateways, acquirers, ISOs, banks, o enterprise pago infrastructure.

Experience con host migration, certification, liquidación/conciliación, rollout governance, o enterprise implementation programs.

Experience managing Productos ese involve high-risk workflows, approvals, audits, operational dashboards, o regulated environments.

Familiarity con rollout patterns such as shadow, dual-run, canary, phased migration, y reversión de despliegue readiness.

Experience supporting post-sale enterprise cuentas during el first phases de implementation y adoption.

En este role, success means:

APPIE delivery becomes más predictable, organized, y accountable across teams.

Processor POCs y pilots move forward con clear ownership, timelines, y evidence-based readiness.

Cliente onboarding y early enterprise delivery become structured instead de reactive.

Product, engineering, QA, implementation, y Soporte stay aligned en priorities y Soporte boundaries.

Processor relationships son strong, professional, y well managed después de enterprise deals son signed.

Leadership has better visibility into roadmap status, pilot risk, launch readiness, y operational blockers.

Este es un chance a help shape un major enterprise pagos platform en un critical stage. APPIE es ambitious, technically strong, y strategically important, but it requires disciplined execution, honest communication, y strong cross-functional leadership a become truly enterprise-ready. Este role will ser central a making ese happen.

Este es un 100% en persona position con no remote o hybrid option, so please apply solo if usted son able a commute y work en-site cada day.