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NewChargeback Protection + Fee Intelligence for high-volume merchants. Get a savings analysis and a review of your dispute handling.See how it works
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Chargeback Protection + Fee Optimization

See how it works: high-volume merchants get automated dispute evidence, interchange optimization, and real-time savings visibility.

See how it works

Slim, all-screen

A slim all-screen terminal that takes the sale however it arrives

The Rivo Touch is a slim terminal whose front is a single edge-to-edge touchscreen running RapidCents guided checkout. It takes tap, chip and swipe, with contactless cards, Apple Pay and Google Pay reading at the same glowing tap zone, and when the card is not in the room staff key it in or send a payment link from the home screen. Wi-Fi and 4G carry it from counter to curb, and tipping, digital receipts and signature happen on the same glass.

  • Edge-to-edge touchscreen
  • Manual entry and payment links on board
  • Wi-Fi and 4G
Slim RapidCents Rivo Touch terminal with an edge-to-edge glass screen and no keypad.
The RapidCents Rivo Touch is a slim smart terminal whose glass front runs edge to edge with no physical keypad, for counter and tableside card payments.
  • PCI DSS Level 1
  • SOC 2 Type II
  • Specialist support
  • Interchange-plus available
  • All major cards: Visa, Mastercard, Amex, Discover, UnionPay, Diners Club & PIN Debit

Who it's for

  • Counters with a design to protect

    A slim profile that disappears into the fit-out instead of dominating it.

  • Floor, patio and curbside

    Wi-Fi and 4G follow the sale away from the till.

  • Mixed card-present and card-not-present

    Keyed entry and payment links live on the same device as the tap zone.

Core capabilities

  • Edge-to-edge touchscreen

    A seamless glass front running the RapidCents guided checkout flow, which customers understand without being trained on it.

  • Tap, chip and swipe

    Every card and every wallet, with the contactless zone sitting exactly where hands expect it.

  • Apple Pay and Google Pay

    Contactless cards and phone wallets read from the same tap zone, with a glowing prompt guiding the guest.

  • Manual entry and payment links

    Key a card in or send a payment link straight from the home screen when the card is not present.

  • Wi-Fi and 4G

    Wi-Fi, with the sale moving onto an active SIM on its own when Wi-Fi is not the path.

  • Tipping, receipts and signature

    On-screen tipping, digital receipts and signature capture on the terminal itself.

  • Remote updates and device management

    Updates and device management run from the RapidCents dashboard.

  • PCI PTS certified

    PCI PTS certification and EMV Level 1, 2 and 3, with point-to-point encryption.

  • On-terminal health check

    The terminal reviews its own path: whether Wi-Fi is carrying traffic, whether an active SIM should take the authorization, whether the connection responds, and whether a restart will keep the terminal responsive. In most situations it completes that adjustment itself, confirms the path and returns to the sale.

  • Refund controls on the device

    Refund fraud is a refund that was never a genuine sale. Every RapidCents terminal applies controls that stand between that refund and the merchant account, so a refund has to be genuine before it leaves the device.

  • Location lock

    When the merchant turns it on, the terminal authorizes only inside a set radius of the business. Outside that radius it locks, including when the terminal is taken from the premises, so it stops taking payments.

  • Multi-carrier SIM

    The SIM is not locked to one mobile network. It is a universal SIM that attaches to the strongest signal available, whichever carrier that is. Several terminals in one business can each sit on a different network at the same time.

Hardware specifications

Hardware specifications
Form factorSlim all-screen smart terminal for counter and tableside acceptance
DisplayEdge-to-edge capacitive multi-touch IPS HD display with digital signature and tip capture
Payment inputsNFC contactless (tap), EMV chip, magstripe, QR code, payment link
Supported card brandsVisa, Mastercard, American Express, Discover, UnionPay, Diners Club, PIN Debit, Apple Pay, Google Pay
Currencies and settlement137+ currencies accepted; settles in USD to your US bank account
ConnectivityDual-band Wi-Fi and 4G LTE with automatic failover, on a multi-carrier universal SIM (AT&T, T-Mobile, Verizon)
ReceiptsDigital receipts by SMS and email
Security and controlsPCI PTS 6.x SRED, EMV L1/L2, end-to-end encryption (E2EE), on-device refund controls, geofenced location lock, automatic health check

How it works

  1. The Rivo Touch arrives pre-provisioned to your RapidCents merchant account.

  2. Unbox it, charge it and connect it to Wi-Fi or 4G.

  3. Run a test sale so staff see the guided checkout flow once before a customer does.

  4. Take the first live sale on screen, whether the customer taps, inserts, swipes, is keyed in or pays by link, and send the digital receipt.

  5. Close the batch; the sale settles and appears in the merchant dashboard.

Dashboard and reporting

Transactions, deposits and exceptions visible in the RapidCents merchant dashboard.

Watch how it works…Try it, edit values and click buttons

Merchant dashboard

Today
$4,218
Deposits
$12,482
Disputes
2 open
In-person
$842
Online
$1,104
Virtual terminal
$392

Demonstration data only

Integrations

  • Merchant dashboard

    Every transaction, deposit and exception lands in one dashboard.

  • APIs and webhooks

    Connect the product to your own software with REST APIs and signed webhooks.

  • Partner connectors

    Certified connectors for common POS, ERP and commerce platforms.

Security

  • PCI DSS Level 1

    Processing runs on PCI DSS Level 1 audited infrastructure.

  • Tokenization

    Card data is replaced with tokens, keeping raw credentials out of your systems.

  • Role-based access

    Permissions and audit trails control who can see and do what.

Implementation

  • Discovery

    A payment specialist reviews how your business gets paid today.

  • Configuration

    Accounts, users and settings are prepared before you go live.

  • Testing

    Run test transactions and confirm reporting before cutover.

  • Launch and support

    Go live with training materials and post-launch support.

Pricing

  • Transparent pricing

    Pricing depends on volume, card mix and configuration. Fee Check compares your current statement before you commit to anything.

Questions about Rivo Touch

What does the Rivo Touch accept?

Tap, chip and swipe, including contactless cards, Apple Pay and Google Pay at the tap zone. When the card is not in the room, staff key it in or send a payment link from the home screen.

What happens when Wi-Fi is not the path?

With an active SIM, the terminal moves the sale onto cellular by itself. Staff do not switch networks. The health check confirms that path and can restart the terminal when that is what keeps it responsive. If there is no Wi-Fi and no cellular path at all, store-and-forward still depends on the device and its configuration, and your advisor confirms what applies to your account.

It is all glass. What happens if it gets dropped?

The Rivo Touch is a slim glass-front terminal and does not carry the drop-resistant silicone armour the Rivo Go does. If your terminals take a beating, ask about the Rivo Go instead. A damaged Rivo Touch is replaced through your advisor.

How is a terminal replaced?

Your RapidCents advisor arranges it, and the turnaround, the shipping and the treatment of a damaged unit are worth confirming in writing before you need them. The replacement ships pre-provisioned to your merchant account and needs only a short activation and a test transaction before it takes a sale.

How does the terminal treat a refund?

Refund controls sit on the device. A refund that was never a genuine sale has to clear those controls before it leaves the terminal and reaches the merchant account.

What happens if a terminal leaves the business?

With location lock turned on, the terminal authorizes only inside the radius set around the business. Outside that radius it locks and stops taking payments.

Does the Rivo Touch print receipts?

Receipts on the Rivo Touch are digital, sent from the terminal itself along with the tip prompt and signature. If a printed receipt has to come off the device at the counter, the Rivo Go has a thermal printer built in.

Can it take a payment when the customer is not there?

Yes, and that is what sets it apart at the counter. Staff key the card in manually or send a payment link from the same home screen, so a phone order does not have to move to another device or another system.

How are several Rivo Touch terminals kept updated?

Updates and device management run remotely from the RapidCents dashboard, so terminals across a floor or across locations are configured and updated centrally rather than one at a time.

How is the Rivo Touch priced?

Hardware and processing are quoted separately. A device can be owned outright or rented, and processing is priced on interchange-plus: interchange and card network fees at cost, plus your RapidCents markup, stated in your Fee Schedule, and fees for equipment or services, if applicable. The agreement is month to month, with no fixed term, and Fee Check compares your current statement before any of it is signed.

Take the next step

Talk to a RapidCents specialist

RapidCents Fee Check reads a processing statement and shows interchange separately from the markup. Upload a statement for an instant breakdown, or open a merchant account and start accepting payments on one account.

  • No obligation
  • Payment specialists, not a call centre
  • Secure statement upload