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Top Virtual Terminal Benefits for Your Business

A virtual terminal turns a computer, laptop, or smartphone into a web-based payment tool for card-not-present transactions. Merchants log in, enter the customer's card details, and submit the payment with no card reader or extra hardware. It suits freelancers, delivery services, and professionals who take payments over the phone, and it supports recurring payments.

4 min read · RapidCents Editorial Team

Published 2021-08-17 · Last reviewed 2021-08-17

Two workers in aprons checking a laptop in a workshop

Scope: For business owners who take payments over the phone or remotely and want to understand what a virtual terminal is and how it benefits them.

Why Payment Tools Have Evolved

As a business owner, you will have to pair your business with new, technologically advanced business tools. Otherwise, it will be challenging for you to survive in this highly competitive ecosystem. The ecosystem of payment tools has seen remarkable development: from cash transactions and wired payment equipment to wireless terminals, and now to a newly added option called a virtual terminal.

People are not giving preference to carrying cash anymore. Instead, they rely more on card transactions and card-not-present transactions. For card-not-present transactions, there is a tool available called a virtual terminal. For most business owners, this virtual tool might sound complicated, so here we cover what a virtual payment terminal is and highlight the top virtual terminal benefits for your business.

What Is a Virtual Terminal?

In short, a virtual terminal can turn your computer into a payment tool. It works completely virtually. You do not need to buy any payment hardware to accept payment. With a virtual payment tool, you have access to a web-based interface, and with the help of this, you can accept payments online from consumers.

In other words, a virtual payment terminal opens up new ways to do business without having any physical payment processor. From this, you can understand why it is called a virtual terminal. This is a non-physical POS system that you can use on a laptop, smartphone, and computer.

If you are doing a business where the number of card-not-present transactions is greater than card-present transactions, you should definitely go with a virtual terminal. If you are running a brick-and-mortar business, a virtual payment tool alone may not be the best fit. A virtual payment tool allows merchants to complete the transaction without using any card reader machine.

You will have a web-based interface where you put in the card information manually. You can compare it with the checkout page of any e-commerce website, where customers fill in their card details. In the case of the virtual payment terminal, however, the merchant does this instead of the customer.

How a Virtual Terminal Works

• First of all, you will have to open a merchant account. You can get in touch with any merchant processor solution for that.

• Make sure the merchant processor solution offers this virtual payment tool. After opening a merchant account, you will get access to the virtual terminal interface.

• Log in to your virtual terminal.

• Enter the card details and customer information.

• Click submit, and the payment will be processed.

As a business owner, if you do not have concrete knowledge about this technology, you do not have to worry. Using a virtual terminal is super easy. It might take time to understand the interface, but once you understand this ecosystem, you can easily accept card-not-present transactions.

Which Businesses Should Use a Virtual Terminal

A virtual terminal is not designed for all kinds of businesses. If you run a business where transactions over the phone happen most of the time, a virtual payment tool will be ideal for you. If in-person transactions dominate, you might not need this tool. These businesses are right for virtual payment tools:

• Freelancers: If you are doing freelancing such as web designing or content writing, this payment tool fits your workflow.

• Delivery services: Delivery businesses such as food delivery need this tool.

• Local professionals: Mechanics, lawyers, and doctors who take payments over the phone need this payment tool.

Top Virtual Terminal Benefits

• Process payments remotely: One of the best advantages of using a virtual payment terminal is that you can process payments remotely. Customers do not have to come to your place to make payments.

• Support recurring payments: Even if you run a subscription-based service, you can still use a virtual terminal because it supports recurring payments. The automated system completes the payments on time, and you do not have to contact consumers about each charge.

• No extra hardware required: Another big advantage is that you do not need any extra hardware. The entire process happens virtually, which means no extra equipment investment.

By now, you have understood what a virtual terminal is and the key benefits of using one for card-not-present payments.

Frequently asked questions

What is a virtual terminal in payment processing?

A virtual terminal is a web-based interface that turns a computer, laptop, or smartphone into a payment tool. The merchant manually enters the customer's card details and submits the payment, so cards can be accepted without any physical card reader.

Does a virtual terminal require extra hardware?

No. A virtual terminal works entirely through a web-based interface, so there is no card reader or payment hardware to buy. You only need a device with internet access and a merchant account that includes virtual terminal access.

Which businesses benefit most from a virtual terminal?

Businesses that take most payments over the phone or remotely benefit most, including freelancers, delivery services, and local professionals such as mechanics, lawyers, and doctors. Brick-and-mortar businesses with mostly in-person sales usually need a physical terminal instead.

Can a virtual terminal handle recurring payments?

Yes. Virtual terminals support recurring payments, which makes them a fit for subscription-based services. The automated system charges customers on schedule, so you do not have to contact them for each billing cycle.