Trademark and Brand Usage Policy

This policy sets out how the RapidCents name, logo and product names may be used by anyone who is not RapidCents. It is written so that a use which is permitted needs no email and a use which is not permitted has no excuse: clause 4 lists what you may do without asking, clause 5 lists what you must ask about first, and clauses 7 and 8 set out how the marks are written and drawn. It applies to merchants, partners, resellers, integrators, journalists and anyone else who reproduces a RapidCents mark, whether or not they have an agreement with RapidCents.

1. What this policy is, and who it applies to

These are the rules for using the RapidCents name, logo and product names. If your use is on the permitted list, go ahead. If it is not, ask first. Everything here is permission from us only — it does not clear anyone else’s rights.

This policy sets out how the RapidCents trademarks, logos, product names and brand assets (together, the “Marks”) may be used by anyone other than RapidCents Inc. It states the uses that are permitted without asking, the uses that require written permission first, the uses that are not permitted at all, and the way the Marks must be written and reproduced when they are used.

It applies to everyone: merchants, partners, resellers and referral partners, software vendors and integrators, developers, customers, journalists, analysts, researchers, educators and anyone else who reproduces a Mark for any purpose, whether or not they have an agreement with RapidCents.

Where you do have an agreement with RapidCents, this policy is in addition to that agreement rather than instead of it. Clause E.1 of the Services Agreement states that RapidCents owns its trademarks and logos and that the Agreement grants no right in them beyond the limited licence to use the Services; this policy is where the limited and revocable permissions that do exist are written down. Where this policy and the Services Agreement differ, the Services Agreement governs.

Permission under this policy is permission from RapidCents and nothing more. It does not clear any other right that a use may need — copyright in a photograph or a screenshot, another company’s trademarks appearing beside ours, an individual’s image, or a card network’s own brand requirements — and it is not legal advice about your use.

2. The marks this policy covers

This policy covers the RapidCents word mark, the RapidCents logo in each of its published forms, and the names RapidCents uses to identify the products and features it makes.

The RapidCents logo is a lockup of two elements: an icon and the RapidCents wordmark. It is published in a full-colour form for use on light backgrounds and in a white form for use on dark backgrounds. The icon is also used on its own where the wordmark would be illegible at the size available. Each of those forms is a Mark.

• RapidCents — the company name and the word mark.
• The RapidCents logo — the icon and wordmark lockup, in its full-colour and white forms, and the icon used on its own.
• APPIE™, and the names of its two layers, APPIE on Terminal and APPIE on Host.
• RapidBridge.
• Rapid.js.

This list is not exhaustive. RapidCents adopts new names as it releases new products and features, and a name is a trademark from the moment it is used as one rather than from the moment it appears on a list. A name used by RapidCents to identify a RapidCents product, feature or service is covered by this policy whether or not it is written above.

The ™ symbol shown with a Mark indicates a mark that RapidCents claims and uses as a trademark. This page does not state which Marks are registered, in which jurisdictions, or under which numbers; the registration particulars of a specific Mark are provided on request through the address in clause 13. Rights in an unregistered mark exist independently of registration, and nothing on this page limits them.

3. Who owns the marks, and what this policy does not grant

RapidCents Inc. owns all right, title and interest in the Marks and in the goodwill they carry. Clause E.1 of the Services Agreement puts that in contractual terms for a Merchant: RapidCents owns the Services, the RapidCents Software, the APIs, the documentation, the RapidCents trademarks and logos and all related intellectual property rights, and the Agreement grants a Merchant no rights in them except the limited licence to use the Services.

This policy grants no ownership, no licence beyond what clauses 4 and 10 permit and what a written permission under clause 13 states, and no right to register. You may not register, or apply to register, a Mark or anything confusingly similar to one — as a trademark, a business or trade name, a domain name, a social media handle, an application name, or in any other register — anywhere in the world, except so far as RapidCents has permitted that use in writing under clause 5.

All use of the Marks, and all goodwill arising from that use, is for the benefit of RapidCents. Using a Mark in accordance with this policy gives you no rights in it and no interest in the goodwill attaching to it, and you may not claim any.

Every permission in this policy is revocable. RapidCents may withdraw a permission, in whole or for a particular use, at any time on notice, and may change what this policy permits under clause 16.

4. Uses that need no permission from RapidCents

You can name us when you are telling the truth about us. Describe your product’s actual relationship to ours, in ordinary text, without making our logo look like your own.

Trademark law permits the use of another party’s mark to refer to that party and its products, and RapidCents does not ask to be written to about it. None of the following requires permission, provided the use is accurate, is no more prominent than it needs to be, and does not suggest a relationship that does not exist.

• Referring to RapidCents, or to a RapidCents product, by its name in ordinary running text — in an article, a review, a comparison, a bid or proposal, an analyst note, a course, a research paper or a book.
• Saying truthfully that your product, plugin, platform or service works with RapidCents: “works with RapidCents”, “integrates with RapidCents”, “supports RapidCents payments”, “accepts payments through RapidCents”. The statement must be true when you make it and must describe the integration you actually have.
• Listing RapidCents factually in a directory, a compatibility matrix, an integration list or a supported-payments list, alongside the other providers you list and on the same terms as those others.
• News reporting, commentary, criticism, review and comparison, including reproducing the RapidCents logo at article size to illustrate a piece about RapidCents. Editorial use of this kind needs no permission and RapidCents does not ask to see the piece first.
• Reproducing a RapidCents screenshot or a page of RapidCents documentation to illustrate what you are describing, unaltered and attributed.
• Stating in a filing, a tender response, an audit response or a due-diligence questionnaire that RapidCents is your payment provider.
• Using a Mark inside your own systems where nobody outside sees it — a field name in your database, a label in an internal reconciliation report, a value in a configuration file.

Each of these permissions is subject to the rest of this policy. A use that is accurate but is presented so that a reader would take you for RapidCents, or for a business RapidCents endorses, is not permitted by this clause; clause 9 governs that question.

Use the least of the Mark that does the job. In running text the name alone is almost always enough, and the logo is almost never necessary.

5. Uses that need written permission first

Anything that puts our name or logo on your product, your company, your web address or your merchandise needs a yes in writing first. So does anything that says or implies we are partners.

You must obtain RapidCents’ prior written permission before any of the following. Permission is given, refused, or given on conditions, at RapidCents’ discretion. Silence is not permission, a permission granted for one use is not permission for another, and nothing in a conversation, a support ticket or a course of dealing is permission unless RapidCents has said so in writing.

• Using a Mark, or anything confusingly similar to one, in the name of your product, service, feature, application, library, plugin, extension or theme — including as a prefix, a suffix or part of a compound name.
• Using a Mark in a domain name or a subdomain, including a domain that combines a Mark with other words, a misspelling of a Mark, or a Mark under any country-code or generic top-level domain.
• Using a Mark in the name of a mobile or desktop application, or in an application-store listing title, developer name or publisher name.
• Using a Mark in a social media account name, handle, display name, page, channel, group, or in a hashtag campaign that a reader could take for a RapidCents account or a RapidCents campaign.
• Applying a Mark to merchandise or physical goods of any kind — clothing, signage, packaging, stickers, promotional items or printed material offered, sold or given to others — other than the point-of-sale signage and the receipts that clause 10 permits a merchant.
• Any use that states or implies endorsement, sponsorship, certification, approval, accreditation, affiliation or partnership that has not been agreed in writing — including applying the words “partner”, “certified”, “official”, “authorized”, “accredited”, “preferred”, “approved” or “in partnership with” to yourself or to your product.
• Combining a Mark with your own mark, name or logo into a single lockup, badge, seal or composite graphic, or presenting the two together in a way that reads as co-branding.
• Using a Mark in the headline, the display URL or the body of a paid advertisement.
• Using a Mark on the cover, title or spine of a book, course, conference, event or publication, or in the name of a user group, meetup or community that RapidCents does not run.
• Using a Mark in a template, theme, sample or starter project distributed to others, other than to identify a genuine RapidCents integration in the manner clause 4 permits.
• Any use of the Marks by a merchant, partner or reseller beyond what clause 10 and that party’s own written agreement with RapidCents permit.

6. Uses that are not permitted

The following are not permitted, and permission for them will not be given.

• Using a Mark in connection with an activity prohibited by the RapidCents Acceptable Use Policy, or in a way that associates RapidCents with unlawful conduct, with deception, or with content that is hateful, harassing, obscene or exploitative.
• Using a Mark in a way that disparages RapidCents or damages the reputation the Marks carry, or in a way whose purpose is to trade on RapidCents’ goodwill rather than to describe a genuine relationship or a genuine fact.
• Using a Mark in a phishing page, a fake sign-in screen, a fraudulent invoice, a fake receipt or statement, or any message, page or document designed to be taken for a RapidCents communication.
• Registering, or applying to register, a Mark or anything confusingly similar to one, as described in clause 3, otherwise than under a written permission given under clause 5.
• Using a Mark in a way that would confuse a merchant or a cardholder about who they are dealing with or who they are contracting with, as described in clause 9.
• Altering a Mark in any of the ways clause 7 or clause 8 prohibits, or continuing to use a form of a Mark after RapidCents has told you it has been withdrawn or superseded.
• Continuing a use that depended on a permission after that permission has been withdrawn, or after the agreement under which it was granted has ended, as described in clause 15. This does not reach the referential use clause 4 permits to everyone, which clause 15 preserves after an agreement ends.

7. Using the RapidCents word mark correctly

RapidCents is one word with a capital R and a capital C. It is a name, not a verb and not a plural. Do not translate it and do not shorten it.

A trademark written inconsistently stops being read as a name and starts being read as a description, and a mark read as a description is a mark that is harder to protect. The rules below are how the Marks stay names.

• RapidCents is a single word written with a capital R and a capital C, with no space, hyphen or other character between them. Not Rapid Cents, not Rapidcents, not rapidCents, and not RAPIDCENTS except where the surrounding text is set in capitals throughout.
• Use a Mark as an adjective before a noun wherever the sentence allows one: “the RapidCents payment gateway”, “a RapidCents terminal”, “your RapidCents account”, “the APPIE interoperability layer”.
• Never use a Mark as a verb. Nothing is “RapidCentsed” and no payment is “RapidCentsing” anywhere.
• Never make a Mark plural. Write “RapidCents terminals”, not “RapidCentses”; write “APPIE integrations”, not “APPIEs”.
• Never abbreviate or shorten a Mark, and do not coin an acronym or a nickname from one. “RC”, “RCents” and “Rapid” are not RapidCents.
• Never translate or transliterate a Mark. RapidCents is RapidCents in every language, including in French, and APPIE is APPIE. A translated or transliterated form of your own making is a different mark and is not permitted. Where RapidCents itself publishes a form of a product name in another language — APPIE on Terminal and APPIE on Host appear in RapidCents’ French material as APPIE sur terminal and APPIE sur hôte — use the form RapidCents publishes and no other.
• Do not incorporate a Mark into a larger word, a compound or a portmanteau of your own making.
• Do not use a Mark as though it were the generic name of a category. RapidCents is a company and its products have names; neither is a word for payment processing in general.
• Where RapidCents shows a Mark with a ™ symbol in its own material — APPIE™ — carry that symbol at least on the first or most prominent appearance of the Mark in yours.

Where you use the Marks more than incidentally, include an attribution: “RapidCents and APPIE are trademarks of RapidCents Inc.” An attribution does not by itself make a use permitted, and its absence does not make an otherwise permitted use impermissible.

8. Using the RapidCents logo correctly

Use the file we give you, never smaller than the size where it is still legible, with clear space around it at least as tall as the icon, and do not change it in any way.

Use the logo only in a form RapidCents publishes, reproduced from the asset file RapidCents supplies. Do not redraw it, do not trace it and do not rebuild it from a screenshot.

The logo must not be altered. In particular:

• Do not change its colours, recolour it to match your own palette, or apply a gradient, a tint or a duotone to it. Use the full-colour form on light backgrounds and the white form on dark backgrounds, and choose the form that keeps the mark legible against the surface behind it.
• Do not stretch, compress, skew, rotate, flip, crop, outline or otherwise distort it, and do not scale its parts independently of one another.
• Do not add effects: no drop shadow, no glow, no bevel, no texture, no animation of the mark itself, and no pattern built from repeated logos.
• Do not separate the icon from the wordmark within the lockup, reorder them, change the space between them, or set the wordmark in a different typeface.
• Do not place the logo inside another lockup, shape, badge, seal, button, container or ribbon, and do not combine it with your logo, another company’s mark, or any other graphic element to make a single new mark.
• Do not use the logo, or any part of it, as your own logo, favicon, app icon, avatar or profile image.
• Do not place the logo on a background that reduces its legibility, over a busy image, or in a position on the page where it reads as the identity of the page rather than as a reference to RapidCents.
• Do not use a superseded version of the logo once RapidCents has told you it has been replaced.

Clear space. The logo must be surrounded on all four sides by clear space in which no other logo, mark, text, image, rule, edge or graphic element appears. The rule is proportional and it is measured against the mark itself, so it needs no separate document and holds at any size: leave clear space on every side at least equal to the height of the icon as you have reproduced it. Where you are using the icon on its own, leave clear space on every side at least equal to half the icon’s height. Measure from the outermost edge of the artwork rather than from the edge of the file, which may carry transparent margin of its own.

Minimum size. Reproduce the logo no smaller than the size at which the wordmark can be read and the icon’s form stays distinct in the medium you are actually producing. That is a judgement rather than a number because the number is different on a screen, in print, on a sign and in embroidery — which is why this page states no single pixel figure. Two further rules bound that judgement, one at each end. Below it, where the space available is smaller than the size at which the lockup stays legible, use the icon on its own, or the name set in ordinary text, rather than an illegible lockup. Above it, do not enlarge a supplied bitmap past its own pixel dimensions: every file carries its native size, scaling beyond it is what produces the soft, fringed logo, and where a file will not go as large as you need, ask at the address in clause 13 before enlarging it anyway.

A written permission given under clause 13 may set different figures for the particular use it covers, in which case those figures govern that use and this clause governs everything else.

9. No endorsement, and no confusion about who a merchant is contracting with

Never let anyone think RapidCents backs you, or that they are buying from RapidCents when they are buying from you. This is the rule the rest of the document exists to protect.

This is the clause that matters most and the one RapidCents will enforce first. Every other rule in this policy exists to keep the two propositions below true.

No endorsement. Do not use the Marks in a way that states or implies that RapidCents endorses, sponsors, certifies, approves, recommends, tests, audits or is affiliated with you, your business or your product, unless RapidCents has agreed to that in writing. Accepting payments through RapidCents is not an endorsement of what you sell. Building an integration is not an endorsement of your software. Appearing in a directory is not an endorsement of your company.

No confusion about who a merchant is contracting with. A business that signs up with you must be able to tell, without asking, whether it is contracting with you or with RapidCents, who will hold its funds, who it pays, and who it complains to. Do not use the Marks in your sign-up flow, your quotes, your pricing pages, your agreements, your invoices or your correspondence in a way that leaves any of that unclear.

The same rule protects the cardholder. Clause G.2 of the Services Agreement requires a Customer to be shown the identity of the business it is buying from before it pays, and clause G.5 requires the billing descriptor on the cardholder’s statement to be the merchant’s own trading name — the one the customer will recognise — rather than the name of the payment provider behind it. A use of the Marks that puts RapidCents’ name where the seller’s name belongs breaches this policy and those clauses together.

Do not misdescribe what RapidCents is. RapidCents is a payment technology company, not a bank. Clause A.2 of the Services Agreement names Elavon, LLC and Elavon Canada Company as the Acquirer — the financial institution and Association member RapidCents contracts with. Do not describe RapidCents as your bank, as the acquirer, as a card issuer, as a card network, or as the holder of a merchant’s deposit account.

Clause F.4 of the Services Agreement provides that nothing in the Agreement creates a partnership, joint venture, agency or employment relationship between a Merchant and RapidCents, and that neither party may bind the other. Do not say or imply otherwise, do not hold yourself out as able to speak for or commit RapidCents, and do not sign, promise or accept anything on RapidCents’ behalf.

10. Merchants, partners and resellers

A merchant that accepts payments through RapidCents may say so. You may state truthfully on your website, in your application, on your receipts and at your point of sale that payments are processed by RapidCents, and you may display the RapidCents logo for that purpose in the manner clause 8 permits. That statement needs no permission.

What you may not do is present that fact as a partnership. “Payments processed by RapidCents” describes a fact; “RapidCents partner”, “official RapidCents reseller” and “certified by RapidCents” are claims about a relationship, and they require the written agreement that clause 5 calls for.

Where you are in a RapidCents partner program — referral, software and ISV, technology or enterprise — what you may say about the relationship is set by your own written agreement with RapidCents, and that agreement prevails over this clause wherever the two differ. Current brand assets and current descriptions of what RapidCents does are made available to partners through the partner portal at /company/partner-portal, and using the current material is the point of it: a partner page assembled from a screenshot taken last year describes a product that has since changed.

A partner, reseller or referral partner must not present itself as RapidCents, must not sign anything on RapidCents’ behalf, and must not describe RapidCents’ products, prices, fees, security posture or compliance status other than as RapidCents currently describes them. If you are quoting a rate, a capability or a compliance position, take it from current RapidCents material rather than from memory.

A merchant that begins selling under a new trading name, brand, storefront, website or application has an obligation of its own under clause G.9 of the Services Agreement to obtain RapidCents’ prior written approval, and a separate obligation under clause H.1 to notify RapidCents of the change — at least ten days before it takes effect where the change is foreseeable. Nothing in this policy displaces either requirement, and permission to use a Mark is neither of them.

11. Card network marks and other third-party marks

The marks of the card networks — Visa, Mastercard, American Express, Discover, Interac and others — belong to those networks and not to RapidCents. RapidCents cannot and does not license them to you, and nothing in this policy is permission to use them.

Displaying an Association mark is governed by the Network Rules. Clause C.3 of the Services Agreement requires a Merchant to comply with those rules and lists the display of Association marks among their key requirements, and clause G.6 requires acceptance marks to be displayed in accordance with C.3. The networks publish their own brand requirements, they change them without notice to a merchant, and clause C.3 sets out what non-compliance exposes a merchant to: fines, penalties, restrictions, or loss of the ability to accept the payment method concerned.

The same applies to every other third-party mark that appears alongside ours — a software platform, a hardware maker, an operating system, an application store. Permission under this policy covers the RapidCents Marks and nothing else, and obtaining any other permission a use requires is yours to do.

Conversely, do not use the Marks in a way that suggests RapidCents is responsible for, endorses, or has tested a third-party product shown beside them.

12. RapidCents’ use of your name and logo

By signing the merchant agreement you let us name you in our marketing. You can stop that at any time by telling us in writing.

This policy is about your use of RapidCents’ marks. RapidCents’ use of a merchant’s marks runs the other way, and it is set out here so the position is visible from both sides.

Under clause D.3.3 of the Services Agreement, a Merchant that enters into the Agreement expressly authorizes RapidCents to use the Merchant’s company name, logo, photographs of its premises and of its owners, and other business imagery in testimonials, reviews, case studies and other marketing on RapidCents’ website, social accounts and promotional material. The authorization runs during the term of the Agreement and for two years after it ends, and RapidCents undertakes in the same clause to use the material in a professional manner that reflects positively on the merchant’s business.

That authorization is opt-out rather than opt-in: it applies unless you revoke it. You may revoke it at any time by writing to RapidCents at the address in clause 13, and the revocation takes effect for use made after RapidCents receives it.

Nothing in the Services Agreement or in this policy gives RapidCents ownership of your marks. Clause E.1.2 confirms that a Merchant retains ownership of the content, data and information it provides, and that RapidCents’ licence to use it extends only so far as providing the Services requires.

13. Asking for permission, and obtaining the brand assets

Requests go to RapidCents Inc., Attention: Legal Department, by email to [email protected] or by mail to 515 Consumers Road, Unit 210, North York, Ontario, M2J 4Z2, Canada. That is the written-notice address under clause F.3 of the Services Agreement. Mail may also be sent to RapidCents at 43300 Southern Walk Plaza, #166, Ashburn, Virginia 20148, United States.

A request is answered faster when it says what it needs to say. Include:

• Who you are: the legal name of the business making the request, and whether you are a merchant, a partner, a developer, a member of the press, or none of these.
• Which Mark you want to use, and in which form — the word mark, the full-colour logo, the white logo, the icon on its own, or a product name.
• Exactly how you intend to use it: where it will appear, at what size, next to what, and for how long.
• A mock-up, screenshot, draft page or proof, if one exists. A picture settles most requests in a single exchange.
• The territories and the languages in which the use will appear.

Clause 8 states the clear-space and minimum-size rules, and they apply to every use of the logo. A written permission given under this clause may set different figures for the particular use it covers; nothing else does. Partners in a RapidCents partner program reach the current asset files and marketing material through the partner portal at /company/partner-portal. Everyone else obtains them by asking at the address above, and RapidCents charges nothing for the files.

A permission is only what it says. It covers the use described in it, in the territory and for the period it states, and it is not permission for a different use, a later use, a use by an affiliate, or a use by anyone to whom you pass the files. It cannot be transferred or sublicensed, and it does not survive the events described in clause 15.

14. Reporting misuse

If you see the RapidCents name or logo used in a way this policy does not permit — a page pretending to be RapidCents, a sign-in screen collecting credentials, a fake invoice, receipt or statement, an application or a social account trading on the name, a partner badge nobody earned — tell RapidCents.

Report it to [email protected], or by mail to RapidCents Inc., Attention: Legal Department, at the address in clause 13. Include the address of the page, the store listing, the handle or the account, what you saw, when you saw it, and a screenshot if you have one. Anyone may make a report; you do not have to be a merchant or a partner.

If what you have found is a security weakness in a RapidCents system rather than a misuse of the Marks, use the vulnerability disclosure route at /legal/vulnerability-disclosure instead, and report it there before disclosing it anywhere else. If it is a phishing message or a fraudulent communication you have received, report it and do not act on it: check anything that asks you to move money, change bank details or re-enter credentials against the contact details published on this page before you respond to it.

RapidCents does not undertake to tell a reporter what action it took. What to do about a misuse, and any communication with the party responsible, are RapidCents’ own decisions.

15. What happens to a permission when the agreement it sits under ends

When your agreement with us ends, your permission to use our name and logo ends with it, and you take them down. There is no fee for ending an agreement — this clause is about the marks, not about money.

A permission granted under this policy, and any right to use the Marks under a merchant, partner, reseller or developer agreement, ends on the earliest of: the day that agreement ends, the day the account it relates to is closed, and the day RapidCents withdraws the permission on notice.

Clause F.1.4(b) of the Services Agreement puts it in those terms: on termination for any reason, all licences granted under the Agreement terminate immediately. Clause A.7 says the same of the payment software licence, and clause A.5 records that termination does not extinguish an obligation already incurred.

From the day the permission ends you must stop making new use of the Marks, and you must remove them within a reasonable period from your website, your applications, your store listings, your social accounts, your advertising, your proposals, your email signatures, your documentation and your printed material. Material already in a customer’s hands need not be recalled, but you must not distribute it further.

Two things survive. Nothing in this clause requires you to withdraw, alter or destroy a truthful historical record of a relationship as it stood at the time — an archived press release, a dated case study, a filed document, an audited financial statement. And nothing in this clause removes the referential use that clause 4 permits to everyone: after your agreement ends you may still say truthfully what your product does and does not do, and you may still name RapidCents in ordinary text.

For the avoidance of doubt, RapidCents charges nothing for ending an agreement. Clause A.4 of the Services Agreement states that RapidCents charges no early termination fee, and clause F.1.2 states that no penalty applies to closing an account before the end of the initial term or a renewal term. This clause requires you to stop using the Marks and nothing else; it creates no charge of any kind.

16. Enforcement, changes to this policy, and questions

RapidCents enforces this policy. A use that breaches it may be met with a request to stop, with the withdrawal of any permission, and with any remedy available at law or in equity. Where the party in breach is a Merchant, the Services Agreement may be engaged as well: clause E.1 grants a Merchant no right in the Marks, clause B.5 permits RapidCents to suspend access on the grounds set out in that clause, and clause F.1.3 permits RapidCents to terminate where a Merchant breaches a provision of the Agreement or of any other agreement with RapidCents. Which of those applies depends on what the use was.

RapidCents not enforcing this policy on one occasion is not a waiver of its rights. Clause E.10 of the Services Agreement states the position: a failure to enforce a right or provision is not a waiver of future enforcement, and a waiver is effective only in writing signed by an authorized representative of RapidCents.

RapidCents may change this policy. A revised version takes effect when it is published, and the revision date at the head of this page shows when the text last changed. A change applies to use made from the effective date of the change; it does not make past use retroactively impermissible. Where you hold a written permission, the terms of that permission govern for the period it states. For a Merchant, clause F.2 of the Services Agreement governs amendments to the Agreement itself.

This policy states rules for use of the Marks. It is not a waiver of any right RapidCents has under the trademark, passing off, unfair competition, consumer protection or other law of any jurisdiction, and it does not limit RapidCents’ rights in a Mark under the law of any country in which that Mark is used.

Questions about this policy go to [email protected], or to RapidCents Inc., Attention: Legal Department, 515 Consumers Road, Unit 210, North York, Ontario, M2J 4Z2, Canada. Questions about the Services rather than the Marks go to [email protected], or by telephone to +1-844-957-2743 in Canada and +1-202-902-6226 in the United States.

Governing law

For a Merchant, clause E.7 of the Services Agreement governs: the laws of the Province of Ontario and the federal laws of Canada applicable there, with disputes determined by arbitration in Toronto. For everyone else, this policy is stated under the same law. Nothing in it limits RapidCents’ rights in a mark under the law of any other country in which that mark is used.