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No. Fee Check reads a statement from any provider and returns the effective rate and where the cost sits. No account is required, and the output is an estimate of comparable cost rather than a quote.

Yes. Upload a statement and the breakdown comes back without a conversation. A call earns its place when the question is which acceptance channels and which hardware you actually need, because that is the point where a rate on its own stops being informative.

Not directly. RapidCents supplies the payment technology to the business you bought from and cannot see, cancel or refund a purchase on its behalf. Contact the business named on your statement first. If the charge is genuinely unrecognised, your card issuer is the party that raises a dispute.

To both channels at once, within twenty-four hours of the incident or of when it should reasonably have been discovered: call +1 (844) 957-2743, or +1 (202) 902-6226 from the United States, and send written notice to [email protected]. Until both the call and the written notice arrive, transactions processed through that hardware remain the merchant’s liability.

No. A vulnerability in a RapidCents product goes through the published disclosure route. A suspected compromise of your own account or of card data is an incident: email [email protected] and [email protected] immediately, which is what clause D.2 of the Services Agreement requires at 2.3. There is no grace period and no number of hours — unlike a lost or stolen terminal, which clause B.7 does put a twenty-four-hour clock on.

Yes. RapidCents Inc., 515 Consumers Road, Unit 210, North York, Ontario, M2J 4Z2. Notices under the Services Agreement may be sent there by mail with return receipt requested, or by email to [email protected].