Payment processing for flooring distributors and tile wholesalers

Judge a processor on how you actually get paid, not on a headline number. RapidCents handles lot and special-order deposits, split-shipment invoices, breakage refunds, stored cards with the buyer's authorization and the hand-off to your accounting software. Run a recent statement through Fee Check to see interchange separated from markup, and your RapidCents representative will price that same statement in writing. Flooring supplier merchant services should be compared on these workflows.

Your cost follows your card mix, ticket size and how the card is taken. RapidCents prices every account on interchange-plus: interchange at cost, your RapidCents markup in your Fee Schedule, and fees for equipment or services, if applicable. Month to month, no fixed term. Run a statement through Fee Check to see where interchange ends and markup begins.

Yes. SAP and NetSuite use settlement import templates with RapidCents, so settled transactions, fees and refunds reach the ledger by import rather than a live connector. Your RapidCents representative will walk you through the template for your NetSuite edition and country, and you can test one deposit and one refund before you move everything.

Keep your history by exporting statements and reports before you move, and by moving open items in stages. List open reservations, deposits, stored cards and recurring schedules, test a sale, a deposit and a refund, then run both processors for a short period. Stored cards move only if both providers agree, so you may need new authorization from buyers. Reconcile deposits to your ledger as you go.

It follows the country of your merchant account. RapidCents serves merchants in Canada and the United States, and card acceptance at the counter, by phone and by payment link is the usual starting point. Bank-payment options and the settlement currency differ by country, so your RapidCents representative will explain what applies to you before you promise buyers a payment route.

Document it on the order: product and dye lot, reserved quantity, deposit amount, balance terms and how long you hold the stock. Send the payment link or take the card against that order reference, so the receipt matches the reservation. Include what happens to the deposit if the buyer cancels or the lot is short. Flooring invoice payments reconcile more easily when the order carries these details.

Yes, give the order one common ID and give each shipment its own invoice or shipment number. Take the deposit under the common ID, then invoice each delivery and let buyers pay each balance by payment link or phone. Run a deposit and two partial invoices first, and see how your accounting software allocates each payment to the right invoice.

A breakage credit does not change what was paid; it adds an agreed credit against the original invoice. Document the claim, the carton count and the agreed amount, then refund the original card payment or apply an account adjustment under your written terms. Leave the paid invoice in place instead of deleting or re-issuing it, so the payment record and the credit note stay linked.

Only with the buyer's authorization. Agree in writing the amount or how it is calculated, when you charge it and how the buyer cancels, then store the card in the Secure Card Vault. A signed quote through Contracts & eSignatures can hold that agreement. Without that authorization, send a payment link so the buyer pays each balance directly.

Record who is authorized to pay and which orders the payment covers before you collect. Send one payment link per invoice, or one invoice that lists each job site under the common order ID, so allocation is clear. Never split one charge to get around issuer limits; use documented partial payments instead. Ask the buyer about their card limits up front.